Responsibilities Develop APIs and business logic (ASP.net/.Net core, MVC, Web API) Coding for front and back-end Create reports using HTML/RDLC Manage Data using MS-SQL/MySQL (stored procedures, functions, triggers) Work in an agile/scrum team environment (Azure DevOps, GIT) Qualifications 3+ years of experience of developing web applications using ASP.NET/.Net core, MVC, C# Knowledge of CSS, HTML, Javascript & jquery Knowledge of Visual Studio, MS SQL Server, RDLC, GIT/TFS, Scrum/Agile methodology Familiarity with the complete software design life cycle (from conceptualisation to implementation)
Role & Responsibilities Conduct Software Product Demos (online/in-person) of applications like ERP, CRM to address specific business requirements of prospective and existing corporate clients. Understand client needs and provide Dynamic Demos aligned with their business requirements. Provide onboarding assistance and post-sales support , ensuring smooth implementation of our software solutions. Handle client communications through phone, email, and chat, resolving technical issues and guiding users. Conduct client training sessions during pre & post-sales and implementation Maintain customer interaction records in CRM. Preferred Candidate Profile Bachelor's degree in any field with good academic record. MBA is a plus. 2 to 5 years of experience in pre-sales , technical support , customer success , or product specialist roles in an IT company. Exceptional verbal and written communication skills in English and Hindi (additional Indian languages will be a bonus). Confident in using tools like Google Meet, MS Teams, WebEx , and managing virtual client meetings independently. Strong technical acumen with an ability to quickly understand software features, technical discussions, and client needs. Comfortable in interactions with senior team members of medium-to-large enterprise clients.
Looking for a Software Support Engineer (1 to 3 yrs exp) to implement, train, & support web applications. Must have strong troubleshooting, documentation, Hindi/English communication, and remote support skills. Experience HTML/IIS/SQL will be a plus. Sales incentives
We are seeking a certified and experienced AWS & Linux Administrator to support the infrastructure of SAP ECC systems running on Oracle databases in AWS. The role demands expertise in AWS services, enterprise Linux (RHEL/SLES), and experience supporting SAP ECC and Oracle in mission-critical environments. This position will have a work shift that aligns with US Pacific Time, which is 12:30 hours behind India Time. Key Responsibilities Deploy, configure, and maintain Linux servers (RHEL/SLES) on AWS EC2 for SAP ECC and Oracle. Administer and monitor SAP ECC infrastructure and Oracle DB back-end, ensuring high availability and performance. Design and manage AWS infrastructure using EC2, EBS, VPC, IAM, S3, CloudWatch, and Backup services. Collaborate with SAP Basis and Oracle DBA teams to manage system patching, tuning, and upgrades. Implement backup and disaster recovery strategies for SAP and Oracle in AWS. Automate routine tasks using Shell scripts, Ansible, or AWS Systems Manager. Ensure security, compliance, and system hardening of SAP ECC and Oracle landscape. Support system refreshes, migrations, and environment cloning. Troubleshoot infrastructure-related incidents affecting SAP or Oracle availability. Minimum Qualifications: AWS Certified SysOps Administrator Associate (or higher AWS certification). Linux Certification: Red Hat RHCSA/RHCE or SUSE Certified Administrator. 5+ years experience managing Linux systems in enterprise or cloud environments. 3+ years of hands-on AWS infrastructure administration. Solid understanding of Oracle DB administration basics in SAP contexts (e.g., listener setup, tablespaces, logs). Preferred Skills Knowledge of SAP ECC on Oracle deployment architecture. Experience managing Oracle on AWS using EC2 Familiarity with SAP Notes, SAP EarlyWatch reports, and SAP/Oracle performance tuning. Understanding of hybrid connectivity, such as VPN/Direct Connect between on-prem and AWS. Hands-on with AWS CloudFormation, Terraform, or automation pipelines for infrastructure deployment. Soft Skills Analytical thinking with attention to root-cause analysis. Strong communication and documentation skills. Ability to coordinate across SAP, DBA, and DevOps teams. Flexibility to provide off-hours support as required.
We are looking for an experienced Client-Facing BI Manager with hands-on expertise in Power BI and Azure Data Factory (ADF) to lead and manage enterprise reporting initiatives. This role combines strategic leadership, technical excellence, and delivery management. The ideal candidate will have a strong background in business intelligence and data engineering, outstanding communication skills, and a proven ability to manage offshore teams and U.S. client relationships. This position will have a work shift that aligns with US Pacific Time, which is 12:30 hours behind India Time. Key Responsibilities Serve as the primary point of contact for U.S.-based clients, translating business objectives into actionable data and reporting solutions. Lead the design, development, and deployment of Power BI dashboards, reports, and semantic data models aligned with business KPIs. Manage Azure Data Factory (ADF) pipelines for ingesting, transforming, and orchestrating enterprise data. Own the end-to-end delivery lifecycle, including planning, resourcing, quality assurance, and client communication. Coordinate and manage offshore BI teams, ensuring clear work allocation, adherence to timelines, and delivery consistency. Oversee the project roadmap, sprint planning, backlog grooming, and timely status reporting. Ensure data accuracy, model optimization, and visual storytelling in all reporting outputs. Facilitate User Acceptance Testing (UAT) and stakeholder sign-off for all BI deliverables. Conduct regular reviews with clients and internal stakeholders to assess reporting effectiveness and gather enhancement feedback. Provide thought leadership on self-service BI strategy, data governance, and platform scalability. Required Qualifications 7+ years of experience in business intelligence or data analytics roles, with at least 3 years in a leadership or managerial capacity. Expert-level proficiency in Power BI (Desktop, Service, DAX, Power Query) and data modeling. Strong experience in Azure Data Factory (ADF) for building and managing ETL pipelines. Solid understanding of SQL and enterprise data warehousing principles. Prior experience in managing offshore delivery teams, with clear accountability for timelines and quality. Proven ability to work directly with U.S.-based clients, including executive stakeholders. Exceptional verbal and written English communication skillscapable of leading meetings, writing documentation, and presenting insights. Experience in Agile/Scrum environments and tools like Azure DevOps or Jira. Preferred Qualifications Familiarity with Azure Synapse, Azure Data Lake, or Databricks. Experience with Power BI Service administration, including workspace management and security (RLS). Exposure to CI/CD practices for BI assets. Microsoft Certification in Power BI (PL-300 or higher) preferred. Soft Skills Strong leadership and stakeholder management abilities. Strategic thinker with a delivery-first mindset. Highly organized with attention to detail. Comfortable working across time zones and cultures. Work Hours Must be available during U.S. business hours, with flexibility to support offshore coordination as needed.
Key Responsibilities Provide technical support to customers via phone, email, and remote access tools. Understand customer issues, troubleshoot problems, and guide them towards effective solutions. Handle software installation, configuration, and deployment at client sites. Conduct end-user training sessions for customers (both online and on-site). Document issues, maintain support logs/CRM, and coordinate with the product/technical team for escalations. Travel across India (and occasionally outside India) for software implementation, training, and customer support visits. Collaborate closely with internal teams (development, sales) to enhance customer experience. Desired Skills & Qualifications Bachelors degree preferably in Computer Science / IT / Engineering (or equivalent). Minimum 3 years of experience in software support, implementation, or technical customer service. Good knowledge of Windows, MS SQL Server, Networking basics . Prior experience in enterprise software installation & training is an advantage. Excellent problem-solving and troubleshooting abilities. Strong verbal and written communication skills in English and Hindi. What We Offer Opportunity to work with large enterprises across India and abroad. Exposure to cutting-edge facility management and fenestration software solutions. A collaborative work culture with learning and growth opportunities. Travel allowance and benefits as per company policy.