Job
Description
As an AD Site Lead - HRBP at our company located in Bangalore, your role will involve a variety of responsibilities and expectations. You should have at least 15 years of HRBP experience in third-party business process services companies. An MBA/PG degree is preferred for this position. You must be well-versed in HR generalist responsibilities and have experience leading teams in a fast-moving, customer-centric, hands-on environment. Additionally, you should have the ability to exercise sound judgment, maintain confidentiality, and work in a global, matrix environment with multicultural teams. Key Responsibilities: - Complete generalist activities, HR initiatives, employee retention, and employee engagement for the location. - Provide strategic direction to the team and effectively implement Human Resource strategies. - Lead the development, implementation, and management of an effective employee lifecycle. - Foster positive relationships with the Customer base and serve as an interface between HR and business operations leaders. - Drive team development and HR function integration. - Collaborate with the leadership team to implement HR strategies for business growth and employee engagement. - Partner with senior leadership to drive culture change and open communication. - Implement employee engagement programs and surveys in collaboration with HR CoEs. - Manage employee compensation, benefits, and reward programs in alignment with company standards. - Act as a mentor, coach, and functional expert to senior management. - Implement consistent HR strategies and policies for management and development, performance, diversity, inclusion, and employee relations. - Manage and develop direct reporting staff. Qualifications Required: - 15+ years of HRBP experience in third-party business process services companies. - MBA/PG degree preferred. - Experience leading teams in a fast-moving, customer-centric environment. - Ability to exercise sound judgment and maintain confidentiality. - Experience working in a global, matrix environment with multicultural teams. In this role, you will have the opportunity to lead complex HRBP challenges pertaining to contact center operations and culture. Your dynamic leadership will be instrumental in managing a site of 2000 employees, including international contact center operations. Join us as we strive to create a culture of open communication and drive employee engagement to new heights. Please note: Additional details of the company were not provided in the job description. As an AD Site Lead - HRBP at our company located in Bangalore, your role will involve a variety of responsibilities and expectations. You should have at least 15 years of HRBP experience in third-party business process services companies. An MBA/PG degree is preferred for this position. You must be well-versed in HR generalist responsibilities and have experience leading teams in a fast-moving, customer-centric, hands-on environment. Additionally, you should have the ability to exercise sound judgment, maintain confidentiality, and work in a global, matrix environment with multicultural teams. Key Responsibilities: - Complete generalist activities, HR initiatives, employee retention, and employee engagement for the location. - Provide strategic direction to the team and effectively implement Human Resource strategies. - Lead the development, implementation, and management of an effective employee lifecycle. - Foster positive relationships with the Customer base and serve as an interface between HR and business operations leaders. - Drive team development and HR function integration. - Collaborate with the leadership team to implement HR strategies for business growth and employee engagement. - Partner with senior leadership to drive culture change and open communication. - Implement employee engagement programs and surveys in collaboration with HR CoEs. - Manage employee compensation, benefits, and reward programs in alignment with company standards. - Act as a mentor, coach, and functional expert to senior management. - Implement consistent HR strategies and policies for management and development, performance, diversity, inclusion, and employee relations. - Manage and develop direct reporting staff. Qualifications Required: - 15+ years of HRBP experience in third-party business process services companies. - MBA/PG degree preferred. - Experience leading teams in a fast-moving, customer-centric environment. - Ability to exercise sound judgment and maintain confidentiality. - Experience working in a global, matrix environment with multicultural teams. In this role, you will have the opportunity to lead complex HRBP challenges pertaining to contact center operations and culture. Your dynamic leadership will be instrumental in managing a site of 2000 employees, including international contact center operations. Join us as we strive to create a culture of open communication and drive employee engagement to
