Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Billing & Insurance Verification Specialist Wellnite

2.0 years

0 Lacs

India

Remote

Wellnite is a U.S.-based mental health platform committed to providing affordable and accessible mental health care. We offer virtual therapy, psychiatry, and medication management services—improving the lives of thousands of patients across the U.S. As we expand our operations, we are seeking a Billing & Insurance Verification Specialist based in Vietnam who can align with U.S. time zones to support our billing operations and insurance coordination. 📌 Role Summary As a Billing & Insurance Verification Specialist , you will be the key point of contact between Wellnite and U.S. insurance providers. Your job is to verify insurance benefits, resolve billing issues, and ensure patients receive accurate coverage information. This is a phone-heavy role that requires fluency in English and comfort speaking with U.S.-based insurance companies. 🔍 Key Responsibilities Insurance Verification Call U.S. insurance companies to verify member eligibility and mental health benefits. Confirm coverage details, including copays, deductibles, coinsurance, and telehealth coverage. Document and update insurance information in our internal systems accurately. Claims Support Support the billing team with claim follow-ups, including rejections, denials, and underpayments. Assist with prior authorization processes when needed. Investigate discrepancies between insurance responses and patient-reported information. Internal Collaboration Communicate with U.S.-based clinical and operational teams about insurance statuses. Share real-time updates on billing issues and solutions. ✔ Requirements Located in Vietnam and able to work full-time during U.S. business hours (either PST or EST preferred). Excellent English communication skills , especially over the phone. At least 2 years of experience in U.S. medical billing or insurance verification. Experience calling and interacting with U.S. health insurance providers . Strong attention to detail and ability to document information thoroughly. Familiarity with HIPAA guidelines and patient privacy standards. 💡 Nice to Have Previous experience in U.S.-based telehealth or mental health services. Knowledge of EHR or billing systems like Kareo, SimplePractice, or similar. Experience with Slack, Google Workspace, and other remote tools. Willingness to grow into a leadership or training role over time.

Posted 3 days ago

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Insurance Ops Wellnite

2.0 years

0 Lacs

India

Remote

About Wellnite Wellnite is a digital mental health company on a mission to make high-quality mental health care accessible, affordable, and stigma-free. We support clients across the country by connecting them with licensed therapists, psychiatrists, and coaches through a seamless, tech-enabled experience. We partner with leading insurance providers and empower our network of mental health professionals with the tools they need to focus on what matters most—care. The Role We’re looking for a sharp, organized, and proactive Insurance Operations Specialist to join our growing team. You’ll play a key role in making sure our insurance workflows—from claims to credentialing—run smoothly and efficiently. Your work will directly impact how quickly our providers are reimbursed, how clients access care, and how Wellnite scales its operations. This role is perfect for someone who’s comfortable navigating insurance systems, digging into data, and solving problems in a fast-paced, mission-driven environment. What You’ll Do Support provider credentialing and contract setups with payors (e.g. Optum, Cigna, Florida Blue, Carelon...). Maintain accurate insurance records, NPI data, and compliance documentation. Communicate with insurance companies to troubleshoot issues and clarify discrepancies. What We’re Looking For 2+ years of experience in insurance operations, RCM, or provider credentialing (preferably in mental health or healthcare tech). Strong understanding of claims submission, EDI, ERA/EFT, and payor requirements. Experience using tools like Availity, CAQH, SimplePractice/Kareo (or similar EHR/RCM platforms). Excellent organizational skills and attention to detail. Self-starter attitude with the ability to thrive in a fast-changing environment. Bonus: Experience working with providers in multiple U.S. states or across multiple payors. Why You’ll Love Working Here Mission-driven team passionate about mental health access Fully remote, flexible work environment Competitive compensation and opportunities for growth Make a real impact in the lives of providers and clients across the country

Posted 5 days ago

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