Job Title : Accountant Location : SS Colony, Madurai, Tamil Nadu Company : SIHI Heritage Soil Industries Private Limited Industry : Personal Care / FMCG / Ayurvedic Products Employment Type : Full-Time Experience : 2–5 years (preferred) About the Company SIHI Heritage Soil Industries Private Limited is the parent company of SURUL Chettinad Ayurvedic and SURUL ANJARAIPETTI a fast-growing brand rooted in traditional wellness and natural care. With a vision to bring authentic Ayurvedic and heritage products to the modern world, we are expanding our team with passionate professionals who can grow with us. Job Role and Responsibilities Maintain day-to-day accounts, bookkeeping, and ledger entries. Handle invoicing, billing, purchase orders, and payment tracking. Prepare and manage GST filings, TDS, and other statutory compliances. Prepare monthly, quarterly, and annual financial statements. Coordinate with external auditors, CA firms, and tax consultants. Maintain payroll records in coordination with HR and payroll systems. Track inventory and costing in coordination with operations team. Manage petty cash and expense reports. Reconcile bank statements and supplier/vendor accounts. Ensure accuracy and timeliness in all financial records and reports. Required Skills and Qualifications Bachelor’s degree in Commerce / Accounting / Finance (B.Com/M.Com or related) Experience in Tally, Zoho Books, myBillBook, or similar accounting software Strong understanding of GST, TDS, and other Indian taxation rules Working knowledge of Excel and financial reporting Good communication and coordination skills Attention to detail and integrity in financial documentation Nice to Have Experience in FMCG / Manufacturing / Ayurvedic or Personal Care sector Knowledge of Payroll or similar tools Experience in managing accounting for eCommerce platforms Work Culture & Perks Opportunity to grow with a passionate and driven team Flat hierarchy and open communication Performance-based growth opportunities Flexible environment with ethical and value-based leadership Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 01/07/2025
Job Title: Customer Care Lead Location: Madurai Company: SIHI Heritage Soil Industries Private Limited Job Type: Full-time Experience Required: 3+ years in customer service, with 1+ year in a team lead or supervisory role Salary Range: ₹15,000 – ₹25,000 per month (based on experience) Industry: Ayurveda / Personal Care / FMCG / E-commerce Key Responsibilities: Lead and supervise the customer support team (WhatsApp, calls, email, and social media). Handle escalated queries and ensure swift and satisfactory resolutions. Train, mentor, and motivate team members to meet and exceed KPIs. Monitor customer interactions to ensure quality standards are maintained. Analyze customer feedback to identify trends, pain points, and areas for improvement. Collaborate with packaging, operations, and product teams to resolve order or product-related concerns. Set up and improve workflows, SOPs, and reporting systems using tools like Shopify, WhatsApp Business API, and CRM platforms. Manage returns, refunds, replacements, and grievances in compliance with company policies. Prepare weekly and monthly customer service performance reports. Required Skills & Qualifications: Bachelor’s degree in any discipline (preferred in Business, Communications, or related). 3+ years of customer service experience, with at least 1 year in a team lead/supervisory position. Proficiency in CRM tools (Zoho, Freshdesk, Shopify inbox, etc.) and Excel/Google Sheets. Excellent written and verbal communication skills (English and Tamil required). Empathy, patience, and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Experience in D2C, Ayurveda, wellness, or e-commerce brands is a strong advantage Preferred Qualities: Leadership with a service mindset. Quick learner with an attitude to improve systems and workflows. Passion for Ayurveda, natural living, and clean beauty is a bonus. What We Offer: Opportunity to work with a fast-growing Ayurvedic wellness brand. Employee discounts on products. Supportive and value-driven work culture. Growth and learning opportunities in customer success and brand development. Potential to grow into a Customer Experience Manager role. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Supplemental Pay: Performance bonus Yearly bonus Experience: Customer relationship management: 3 years (Preferred) Work Location: In person Speak with the employer +91 9677421607 Application Deadline: 30/08/2025
Location: Madurai, Tamil Nadu Company: SIHI Heritage Soil Industries Pvt. Ltd. Experience: 1–2 Years Employment Type: Full-time About Us SIHI Heritage Soil Industries Pvt. Ltd. is a fast-growing company in the Ayurvedic skincare, wellness, and FMCG sector. Our brands, including SURUL Chettinad Ayurvedoc and SURUL Anjaraipetti , are committed to delivering authentic, premium-quality products globally. We are looking for a proactive MBA-qualified HR Executive to support our growing team and company culture. Key Responsibilities 1. Recruitment & Onboarding Source, screen, and shortlist candidates through various platforms. Conduct initial interviews and coordinate with department heads. Manage onboarding process, documentation, and induction programs. 2. Employee Relations & Engagement Maintain a healthy workplace culture and resolve employee concerns. Plan and implement employee engagement activities. Ensure compliance with company policies and code of conduct. 3. HR Operations & Compliance Maintain employee records, attendance, and leave management. Prepare offer letters, appointment letters, and other HR documents. Assist in payroll preparation and statutory compliance (EPF, ESI, etc.). 4. Performance Management Assist in setting KPIs and tracking employee performance. Coordinate periodic performance reviews with department heads. 5. Policy Implementation Ensure all HR policies are communicated and followed. Suggest improvements to enhance efficiency and employee satisfaction. Qualifications & Skills Required MBA in Human Resource Management . 1–2 years of HR experience (preferably in FMCG, manufacturing, or retail sector). Good knowledge of recruitment processes and HR functions. Strong communication and interpersonal skills. Ability to handle confidential information with integrity. What We Offer Competitive salary based on experience. Opportunities for career growth in a rapidly expanding company. A positive and collaborative work environment. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Application Question(s): Do you hold an MBA in Human Resource Management? (Yes / No) How many years of HR experience do you have? (Less than 1 year / 1–2 years / More than 2 years) Have you worked in FMCG, manufacturing, or retail sector before? (Yes / No) What is your current CTC and expected CTC? (Short answer) How soon can you join if selected? (Immediate / Within 15 days / 1 month / More than 1 month) Work Location: In person
About the Role: We are seeking a proactive and customer-focused Customer Support Executive (Male) to join our team. The candidate will be responsible for handling customer interactions, resolving queries, and ensuring a smooth customer experience across different communication channels. Key Responsibilities: Handle inbound and outbound calls, WhatsApp, emails, and chat support. Respond to customer inquiries regarding products, orders, and services in a professional manner. Resolve complaints efficiently while maintaining customer satisfaction. Coordinate with internal teams (operations, logistics, sales, etc.) for order status, replacements, and refunds. Maintain accurate records of customer interactions in CRM/Excel/Shopify. Ensure follow-up with customers for query closure and feedback. Meet daily/weekly performance targets (response time, satisfaction score, issue resolution). Escalate unresolved issues to the senior team when required. Requirements: Male candidate preferred. Graduate in any discipline (preferred). 0–2 years of experience in customer support/telecalling/CRM handling. Excellent communication skills in English, Tamil, and Hindi (added advantage). Strong problem-solving ability and patience while dealing with customers. Basic computer knowledge (MS Office, email handling, CRM tools). Ability to work in a fast-paced environment. Soft Skills: Customer-first attitude Good listening and interpersonal skills Team player with a positive mindset Ability to handle pressure and multitask Perks & Benefits: Competitive salary + performance incentives Career growth opportunities Friendly and supportive work culture Training and development support Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Application Question(s): Your current CTC? Your expected CTC? Total Experience in Customer Support Proficiency in English ? Notice Period ? Work Location: In person Speak with the employer +91 9677421607
Job Title: SEO Marketing Specialists Company: SIHI Heritage Soil Industries Pvt. Ltd. Location : Madurai Job Type: Full-time Experience Level: 2- 4 years About Us SIHI Heritage Soil Industries Pvt. Ltd. is a fast-growing company in the Ayurvedic skincare, wellness, and FMCG sector. Our brands, including SURUL Chettinad Ayurvedoc and SURUL Anjaraipetti, are committed to delivering authentic, premium-quality products globally. We are looking for results-oriented SEO Marketing Specialist to support our growing team and company culture. Responsibilities to do: · Optimize website content, landing pages, and blog posts for SEO best practices. · Conduct keyword research and develop SEO strategies to improve organic search visibility. · Stay updated with Google algorithm changes and SEO trends and competitor strategies. · Plan, build, and optimize paid ad campaigns across platforms (Google Ads, Facebook/Meta, LinkedIn, etc.). · Track performance and produce regular reports using Google Analytics, Meta Business Suite, etc. · Recommend improvements based on data insights. · Optimize website content, landing pages, and blog posts for SEO best practices. · Strong experience with platforms like Shopify, WooCommerce, Magento, or BigCommerce What We're Looking For · 2 - 4 years of experience in SEO and/or digital advertising preferably from e - commerce industry · Proficiency in tools like Google Analytics, Google Search Console, Google Ads, Meta Ads Manager, etc. · Strong analytical mindset with the ability to interpret data and make strategic decisions. · Excellent written communication and attention to detail. · Certifications in Google Ads or SEO tools are a bonus. Educational Qualification and Skills Required: · Bachelor’s degree in Communications, Business, Digital Media, or a related field (or equivalent practical experience). · Proficiency in digital marketing tools like SEO - Google Search Console, SEMrush, Ahrefs, Moz Ads – Google Ads, Meta Business Suite Analytics - Google Analytics 4, Google Tag Manager, Looker Studio Soft Skills Required: · Analytical thinking and data interpretation. · Problem-solving and adaptability · Strong communication (verbal & written) · Time management and ability to prioritize · Collaboration with content, design, and development teams What we offer · Competitive salary based on the experience. · Opportunities for career growth in a rapidly working environment. · A positive and collaborative work environment. · Opportunity to work with a collaborative and supportive team Work Location: In person Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person