Join our Team About this opportunity With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Able to perform RCA, mitigate risks and work to permanently resolve problems Provide technical guidance to infrastructure/database administrators and manage development teams Perform software upgrades and Patch installation Create / Review MOPs, HLD and LLDs Execution of Policy documents (i.e. Preventive Maintenance Policy, Housekeeping Policy, Backup Policy, Data Collection Guidelines, Emergency Handling Guidelines & KEDB) You will bring Hands on experience on Charging System nodes (OCC/CCN/SDP/AIR/NGVS/ECMS). Should have good understanding of Architecture, Operating System, N/w Knowledge, Hardware level knowledge (TSP/NSP Platforms) and related Processors Must require E2E knowledge of all Traffic Flow scenario along with charging protocols. Experience in Protocols / Ericsson Interfaces (i.e. CAPv2, SS7, Sigtran, MAP, Diameter (Gy, Gx), SCAP, DCC, CIP/IP, UCIP). Understanding of UNIX, LINUX, Shell Scripting. Should be familiar with backup policy(including all type of backups) along with restoration procedure. Key Qualifications: Education: Graduate in Computer Science or similar with 4 - 8 years. What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Gurgaon Job details: Technical Authority Expert Primary Recruiter: Garima Dwivedi
