Siebel Developer

Role Overview:

• We are seeking experienced Siebel Developers with strong expertise in CRM configuration, integration, and telecom domain solutions.
• The ideal candidates will have hands-on experience with Siebel 20.xxxx and above, and a proven track record of delivering complex CRM implementations in telecom environments.

Key Responsibilities:

• Configure and customize Siebel CRM modules including:
• Account & Contact Management
• Assistant Agent Billing Care
• Siebel Open UI and CRM Scripting
• Lead and support Order Management and Enterprise Application Integration (EAI) using Webservices and APIs

Implement and maintain

• Siebel Workforce Management
• Siebel PRM / Dealer Management
• Siebel Field Service modules
• Design and generate reports using Siebel BI Publisher
• Collaborate with cross-functional teams to ensure seamless integration and performance
• Participate in requirement analysis, solution design, and technical documentation
• Ensure compliance with telecom industry standards and best practices

Required Skills & Experience

• 8+ years of hands-on experience in Siebel CRM development
• Strong proficiency in Siebel Configuration, Open UI, and CRM Scripting
• Deep understanding of Order Management and EAI (Webservices, APIs)
• Experience with Siebel Workforce, PRM, Field Service, and BI Publisher
• Familiarity with Siebel Version 20.xxxx and above
• Mandatory: Minimum 6 years of Telecom domain experience
• Preferred: Exposure to RODOD (Rapid Offer Design and Order Delivery) implementations

Soft Skills & Attributes

• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to work independently in a remote setup
• Collaborative mindset with a focus on delivery excellence