Responsibilities: Meet daily/weekly targets Maintain customer database accuracy Make outbound calls to potential clients Schedule appointments with sales team Follow up on leads generated Sales incentives Annual bonus
Responsibilities: Meet daily/weekly targets Maintain customer database Cold calling leads, scheduling appointments Maintain professional demeanor at all times Close sales through persuasion Sales incentives Assistive technologies Sports for women
Job Summary:As a Team Leader at Shubh Yatra, you will be responsible for leading a team of sales or customer service representatives, ensuring that they meet performance targets, provide exceptional customer service, and contribute to the company’s growth. You will play a pivotal role in motivating, mentoring, and guiding your team to achieve excellence in delivering travel solutions to customers. Key Responsibilities:Team Leadership & Development: Lead, motivate, and supervise a team of telesales agents or customer service representatives. Provide guidance and support to ensure the team achieves sales targets, KPIs, and customer satisfaction goals. Conduct regular one-on-one meetings, performance reviews, and coaching sessions to enhance team performance. Foster a positive and collaborative team culture, encouraging knowledge sharing and continuous improvement. Training & Performance Monitoring: Train new team members and onboard them effectively. Identify skill gaps and provide additional training to enhance team capabilities. Monitor daily performance, provide feedback, and implement strategies to improve efficiency. Develop and track key performance metrics for team performance (e.g., sales numbers, customer satisfaction). Sales & Customer Service Excellence: Ensure the team is delivering exceptional customer service by resolving queries and providing tailored travel solutions. Lead by example in achieving personal and team sales targets. Manage escalated customer issues or complaints and ensure resolutions are timely and satisfactory. Stay up-to-date with the company’s travel packages and services to offer accurate information to both customers and team members.
Job Summary:As a Senior Telesales Executive at Shubh Yatra, you will be responsible for driving sales through outbound calls, promoting the company’s travel services, and managing a team of telesales agents (if applicable). You will play a key role in achieving sales targets, enhancing customer satisfaction, and ensuring the overall growth of the company’s telesales operations. Key Responsibilities:Lead Generation & Sales: Make outbound calls to prospective customers and leads. Promote and sell travel packages (flights, hotels, tour packages, etc.). Follow up on inbound leads and customer inquiries. Identify customer needs and recommend appropriate travel solutions. Sales Targets & Performance: Achieve individual and team sales targets. Maintain a high conversion rate by engaging with potential clients effectively. Monitor sales performance metrics, analyze results, and suggest improvements. Customer Relationship Management: Build and maintain relationships with customers to ensure repeat business. Provide high-quality customer service, answering queries and resolving issues related to bookings, pricing, and services. Offer personalized travel solutions based on customer preferences and budgets. Team Leadership (If Applicable): Supervise, mentor, and train junior telesales agents. Conduct regular team meetings, monitor daily performance, and ensure KPIs are being met. Help in coaching and motivating the team to enhance their sales performance. Product Knowledge & Upselling: Stay updated with the company’s travel services, promotions, and deals. Upsell additional services (e.g., add-ons like travel insurance, upgrades) to maximize revenue per sale.
We are seeking a dynamic and results-driven Field Marketing professional to join our growing team. In this role, you will be responsible for planning and executing Highway Hotel marketing programs, to drive brand awareness, generate leads, and support sales objectives in targeted States. You’ll serve as the face of the brand in the field, collaborating closely with sales and marketing teams to align initiatives with business goals.