Shift Supervisor

As a Supervisor Airport Parking at Kempegowda International Airport Limited (BIAL), your role involves overseeing the daily operations of the airport's parking facilities. You will be responsible for ensuring efficient management of parking spaces, adherence to safety protocols, and delivering exceptional customer service to passengers and visitors. Key Responsibilities: - Operational Management: Supervise the daily activities of parking operations to ensure optimal utilization of parking spaces and smooth traffic flow. - Staff Supervision: Manage parking staff by scheduling shifts, conducting performance evaluations, and providing training to maintain high service standards. - Customer Service: Address customer inquiries and resolve complaints promptly to ensure a positive experience for all users of the parking facilities. - Safety and Compliance: Monitor and enforce safety protocols within the parking areas to ensure compliance with airport regulations and industry standards. - Maintenance Oversight: Coordinate with maintenance teams to ensure cleanliness and upkeep of parking facilities, including regular inspections and prompt issue resolution. - Reporting: Maintain accurate records of parking operations, incidents, and staff activities, and prepare reports for senior management as required. Qualifications & Skills: - Education: Any degree - Experience: Fresher or experienced - Skills: - Strong leadership and team management abilities. - Excellent communication and interpersonal skills. - Proficiency in parking management software and Microsoft Office Suite. - Ability to handle emergencies and make quick decisions under pressure. - Knowledge of airport safety and security regulations. Working Conditions: - Location: Kempegowda International Airport, Bangalore - Hours: Rotating shifts, including nights, weekends, and holidays to ensure 24/7 operational coverage. - Physical Requirements: Ability to stand for extended periods, conduct inspections, and respond to emergencies promptly. Please note that the expected start date for this full-time position is 20/06/2025. The work location is in person at Kempegowda International Airport. Benefits include paid sick time and Provident Fund.,