Job Vacancy: Customer Support Executive 📍 Location: Jaipur (Work From Office) 🏢 Company: Shakuniya Solutions 🕒 Type: Full-Time 💼 Experience: 1-5 years 📅 Joining: Immediate preferred About Us: Shakuniya Solutions is a growing IT and digital service company committed to providing high-quality, scalable, and affordable solutions for businesses across various sectors. We are driven by innovation, passion, and a strong belief in delivering exceptional client experiences. Role Overview: We’re looking for a dynamic and empathetic Customer Support Executive to join our Jaipur team. The ideal candidate will be responsible for providing timely and effective support to clients via phone, email, and chat, ensuring their satisfaction with our products and services. Key Responsibilities: Respond promptly and professionally to customer inquiries Resolve product/service issues and follow up to ensure resolution Maintain accurate records of interactions and resolutions Coordinate with internal teams for issue escalation Assist in onboarding and training of new customers when required Ensure high levels of customer satisfaction and positive engagement Requirements: Strong communication skills (English & Hindi) Basic technical know-how of IT/digital services is a plus Problem-solving attitude and patience in handling queries Proficiency in using CRM tools, email, and MS Office Freshers welcome; previous customer service experience is an advantage Perks & Benefits: Competitive salary Positive and collaborative work environment Growth and learning opportunities How to Apply: Send your resume to neha.kumari@shakuniya.in with the subject "Customer Support Executive – Jaipur" Show more Show less
𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻: 𝖡𝗎𝗌𝗂𝗇𝖾𝗌𝗌 𝖣𝖾𝗏𝖾𝗅𝗈𝗉𝖾𝗋 – 𝖫𝗂𝗏𝖾 𝖲𝗍𝗋𝖾𝖺𝗆𝗂𝗇𝗀 𝖯𝗅𝖺𝗍𝖿𝗈𝗋𝗆𝗌 📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝖮𝗇-𝗌𝗂𝗍𝖾 (𝖶𝖥𝖮) – 𝖩𝖺𝗂𝗉𝗎𝗋 🕒 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 𝟤–𝟧 𝗒𝖾𝖺𝗋𝗌 💼 𝗧𝘆𝗽𝗲: 𝖥𝗎𝗅𝗅-𝖳𝗂𝗆𝖾 𝗦𝗵𝗮𝗸𝘂𝗻𝗶𝘆𝗮 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗂𝗌 𝗅𝗈𝗈𝗄𝗂𝗇𝗀 𝖿𝗈𝗋 𝖺 𝗋𝖾𝗌𝗎𝗅𝗍𝗌-𝖽𝗋𝗂𝗏𝖾𝗇 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿 𝗐𝗂𝗍𝗁 𝗉𝗋𝗂𝗈𝗋 𝗁𝖺𝗇𝖽𝗌-𝗈𝗇 𝖾𝗑𝗉𝖾𝗋𝗂𝖾𝗇𝖼𝖾 𝗂𝗇 𝗍𝗁𝖾 𝗅𝗂𝗏𝖾 𝗌𝗍𝗋𝖾𝖺𝗆𝗂𝗇𝗀 𝗂𝗇𝖽𝗎𝗌𝗍𝗋𝗒. 𝖨𝖿 𝗒𝗈𝗎 𝗎𝗇𝖽𝖾𝗋𝗌𝗍𝖺𝗇𝖽 𝗍𝗁𝖾 𝗍𝖾𝖼𝗁, 𝗎𝗌𝖾𝗋 𝖻𝖺𝗌𝖾, 𝖺𝗇𝖽 𝗀𝗋𝗈𝗐𝗍𝗁 𝗌𝗍𝗋𝖺𝗍𝖾𝗀𝗂𝖾𝗌 𝖿𝗈𝗋 𝗌𝗍𝗋𝖾𝖺𝗆𝗂𝗇𝗀 𝗉𝗅𝖺𝗍𝖿𝗈𝗋𝗆𝗌—𝗐𝖾 𝗐𝖺𝗇𝗍 𝗍𝗈 𝗁𝖾𝖺𝗋 𝖿𝗋𝗈𝗆 𝗒𝗈𝗎! 🔹 𝖯𝗋𝗈𝗏𝖾𝗇 𝖾𝗑𝗉𝖾𝗋𝗂𝖾𝗇𝖼𝖾 𝗂𝗇 𝖡𝟤𝖡 𝗀𝗋𝗈𝗐𝗍𝗁 🔹 𝖲𝗍𝗋𝗈𝗇𝗀 𝗇𝖾𝗍𝗐𝗈𝗋𝗄 𝗂𝗇 𝖽𝗂𝗀𝗂𝗍𝖺𝗅/𝖼𝗈𝗇𝗍𝖾𝗇𝗍 𝗌𝗉𝖺𝖼𝖾 🔹 𝖠𝖻𝗂𝗅𝗂𝗍𝗒 𝗍𝗈 𝗉𝗂𝗍𝖼𝗁, 𝖼𝗅𝗈𝗌𝖾 𝖽𝖾𝖺𝗅𝗌 & 𝗌𝖼𝖺𝗅𝖾 𝗋𝖾𝗏𝖾𝗇𝗎𝖾 🔹 𝖴𝗇𝖽𝖾𝗋𝗌𝗍𝖺𝗇𝖽𝗂𝗇𝗀 𝗈𝖿 𝗅𝗂𝗏𝖾 𝖺𝗉𝗉 𝖿𝖾𝖺𝗍𝗎𝗋𝖾𝗌 & 𝗆𝗈𝗇𝖾𝗍𝗂𝗓𝖺𝗍𝗂𝗈𝗇
Company Description Shakuniya Solutions Pvt Ltd believes in the future of business through real-time engagement, seamless communication, and smart automation. From simplifying digital experiences, we have developed custom-built platforms that empower brands to sell live, collaborate instantly, and grow smarter. Our products cater to retailers, enterprises, event organizers, and fast-growing startups. With offices in Chennai and Jaipur, we partner with businesses across India to transform digital ambitions into powerful realities. Role Description This is a full-time on-site role for a Sales Business Development professional located in Jaipur. The role involves generating leads, conducting market research, and providing customer service. Daily tasks include analyzing market trends, communicating with potential clients, and developing strategies to drive business growth. Qualifications \n Strong Analytical Skills for market and business analysis Effective Communication skills for client interactions and presentations Experience in Lead Generation and Market Research Excellent Customer Service skills Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or related field