Job Vacancy: Customer Support Executive 📍 Location: Jaipur (Work From Office) 🏢 Company: Shakuniya Solutions 🕒 Type: Full-Time 💼 Experience: 1-5 years 📅 Joining: Immediate preferred About Us: Shakuniya Solutions is a growing IT and digital service company committed to providing high-quality, scalable, and affordable solutions for businesses across various sectors. We are driven by innovation, passion, and a strong belief in delivering exceptional client experiences. Role Overview: We’re looking for a dynamic and empathetic Customer Support Executive to join our Jaipur team. The ideal candidate will be responsible for providing timely and effective support to clients via phone, email, and chat, ensuring their satisfaction with our products and services. Key Responsibilities: Respond promptly and professionally to customer inquiries Resolve product/service issues and follow up to ensure resolution Maintain accurate records of interactions and resolutions Coordinate with internal teams for issue escalation Assist in onboarding and training of new customers when required Ensure high levels of customer satisfaction and positive engagement Requirements: Strong communication skills (English & Hindi) Basic technical know-how of IT/digital services is a plus Problem-solving attitude and patience in handling queries Proficiency in using CRM tools, email, and MS Office Freshers welcome; previous customer service experience is an advantage Perks & Benefits: Competitive salary Positive and collaborative work environment Growth and learning opportunities How to Apply: Send your resume to neha.kumari@shakuniya.in with the subject "Customer Support Executive – Jaipur" Show more Show less
𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻: 𝖡𝗎𝗌𝗂𝗇𝖾𝗌𝗌 𝖣𝖾𝗏𝖾𝗅𝗈𝗉𝖾𝗋 – 𝖫𝗂𝗏𝖾 𝖲𝗍𝗋𝖾𝖺𝗆𝗂𝗇𝗀 𝖯𝗅𝖺𝗍𝖿𝗈𝗋𝗆𝗌 📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝖮𝗇-𝗌𝗂𝗍𝖾 (𝖶𝖥𝖮) – 𝖩𝖺𝗂𝗉𝗎𝗋 🕒 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 𝟤–𝟧 𝗒𝖾𝖺𝗋𝗌 💼 𝗧𝘆𝗽𝗲: 𝖥𝗎𝗅𝗅-𝖳𝗂𝗆𝖾 𝗦𝗵𝗮𝗸𝘂𝗻𝗶𝘆𝗮 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗂𝗌 𝗅𝗈𝗈𝗄𝗂𝗇𝗀 𝖿𝗈𝗋 𝖺 𝗋𝖾𝗌𝗎𝗅𝗍𝗌-𝖽𝗋𝗂𝗏𝖾𝗇 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿 𝗐𝗂𝗍𝗁 𝗉𝗋𝗂𝗈𝗋 𝗁𝖺𝗇𝖽𝗌-𝗈𝗇 𝖾𝗑𝗉𝖾𝗋𝗂𝖾𝗇𝖼𝖾 𝗂𝗇 𝗍𝗁𝖾 𝗅𝗂𝗏𝖾 𝗌𝗍𝗋𝖾𝖺𝗆𝗂𝗇𝗀 𝗂𝗇𝖽𝗎𝗌𝗍𝗋𝗒. 𝖨𝖿 𝗒𝗈𝗎 𝗎𝗇𝖽𝖾𝗋𝗌𝗍𝖺𝗇𝖽 𝗍𝗁𝖾 𝗍𝖾𝖼𝗁, 𝗎𝗌𝖾𝗋 𝖻𝖺𝗌𝖾, 𝖺𝗇𝖽 𝗀𝗋𝗈𝗐𝗍𝗁 𝗌𝗍𝗋𝖺𝗍𝖾𝗀𝗂𝖾𝗌 𝖿𝗈𝗋 𝗌𝗍𝗋𝖾𝖺𝗆𝗂𝗇𝗀 𝗉𝗅𝖺𝗍𝖿𝗈𝗋𝗆𝗌—𝗐𝖾 𝗐𝖺𝗇𝗍 𝗍𝗈 𝗁𝖾𝖺𝗋 𝖿𝗋𝗈𝗆 𝗒𝗈𝗎! 🔹 𝖯𝗋𝗈𝗏𝖾𝗇 𝖾𝗑𝗉𝖾𝗋𝗂𝖾𝗇𝖼𝖾 𝗂𝗇 𝖡𝟤𝖡 𝗀𝗋𝗈𝗐𝗍𝗁 🔹 𝖲𝗍𝗋𝗈𝗇𝗀 𝗇𝖾𝗍𝗐𝗈𝗋𝗄 𝗂𝗇 𝖽𝗂𝗀𝗂𝗍𝖺𝗅/𝖼𝗈𝗇𝗍𝖾𝗇𝗍 𝗌𝗉𝖺𝖼𝖾 🔹 𝖠𝖻𝗂𝗅𝗂𝗍𝗒 𝗍𝗈 𝗉𝗂𝗍𝖼𝗁, 𝖼𝗅𝗈𝗌𝖾 𝖽𝖾𝖺𝗅𝗌 & 𝗌𝖼𝖺𝗅𝖾 𝗋𝖾𝗏𝖾𝗇𝗎𝖾 🔹 𝖴𝗇𝖽𝖾𝗋𝗌𝗍𝖺𝗇𝖽𝗂𝗇𝗀 𝗈𝖿 𝗅𝗂𝗏𝖾 𝖺𝗉𝗉 𝖿𝖾𝖺𝗍𝗎𝗋𝖾𝗌 & 𝗆𝗈𝗇𝖾𝗍𝗂𝗓𝖺𝗍𝗂𝗈𝗇
Company Description Shakuniya Solutions Pvt Ltd believes in the future of business through real-time engagement, seamless communication, and smart automation. From simplifying digital experiences, we have developed custom-built platforms that empower brands to sell live, collaborate instantly, and grow smarter. Our products cater to retailers, enterprises, event organizers, and fast-growing startups. With offices in Chennai and Jaipur, we partner with businesses across India to transform digital ambitions into powerful realities. Role Description This is a full-time on-site role for a Sales Business Development professional located in Jaipur. The role involves generating leads, conducting market research, and providing customer service. Daily tasks include analyzing market trends, communicating with potential clients, and developing strategies to drive business growth. Qualifications \n Strong Analytical Skills for market and business analysis Effective Communication skills for client interactions and presentations Experience in Lead Generation and Market Research Excellent Customer Service skills Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or related field
You will be responsible for generating leads, conducting market research, and providing customer service. Your daily tasks will include analyzing market trends, communicating with potential clients, and developing strategies to drive business growth. - Strong Analytical Skills for market and business analysis - Effective Communication skills for client interactions and presentations - Experience in Lead Generation and Market Research - Excellent Customer Service skills - Ability to work independently and as part of a team Shakuniya Solutions Pvt Ltd believes in the future of business through real-time engagement, seamless communication, and smart automation. They have developed custom-built platforms that empower brands to sell live, collaborate instantly, and grow smarter. Their products cater to retailers, enterprises, event organizers, and fast-growing startups. With offices in Chennai and Jaipur, they partner with businesses across India to transform digital ambitions into powerful realities.,
📌 𝗛𝗶𝗿𝗶𝗻𝗴: 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 – 𝗖𝗵𝗲𝗻𝗻𝗮𝗶 (𝗪𝗙𝗢, 𝟲 𝗗𝗮𝘆𝘀) Shakuniya Solutions is looking for a Customer Support Executive to join our team! 𝗔𝗯𝗼𝘂𝘁 𝗨𝘀: We provide end-to-end SaaS solutions across Live Streaming, ERP/CRM, HRM, FinTech, EdTech, Healthcare, and Corporate Communication platforms. We help businesses and creators automate operations, engage customers, and scale efficiently. 𝗥𝗼𝗹𝗲 & 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • Support direct clients and manage day-to-day operations • Assist with onboarding, troubleshooting, and issue resolution • Coordinate with tech and product teams for escalations • Maintain high customer satisfaction (CSAT) 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀: • Graduate (Communication, IT, or Business preferred) • 1–2 years experience in customer support / SaaS / app-based support • Strong communication, multitasking, and problem-solving skills • Familiarity with CRM, ERP, or ticketing systems is a plus 𝗪𝗵𝗮𝘁 𝗪𝗲 𝗢𝗳𝗳𝗲𝗿: ✅ Competitive pay with performance incentives ✅ Positive and supportive work environment ✅ Career growth in a fast-evolving SaaS ecosystem ✅ Exposure across multiple domains 📩 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄: 𝗘𝗺𝗮𝗶𝗹: Send your application to careers@shakuniya.in 𝗦𝘂𝗯𝗷𝗲𝗰𝘁: Application – Customer Support Executive 𝗢𝗥 𝗙𝗶𝗹𝗹 𝘁𝗵𝗲 𝗙𝗼𝗿𝗺: [ https://lnkd.in/di-VQcCU ]
📌 𝗛𝗶𝗿𝗶𝗻𝗴: 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 – 𝗝𝗮𝗶𝗽𝘂𝗿 (𝗪𝗙𝗢, 𝟲 𝗗𝗮𝘆𝘀) Shakuniya Solution is looking for a dynamic Social Media Executive to drive online presence and generate quality leads for our organization! 𝗔𝗯𝗼𝘂𝘁 𝗨𝘀: We are a SaaS-based tech company offering end-to-end business solutions in E-commerce, Live Streaming, Gaming, ERP/CRM, and Automation platforms. At Shakuniya Solution, we help businesses grow smarter with technology-driven marketing and engagement tools. 𝗥𝗼𝗹𝗲 & 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: * Manage and grow company’s social media presence across all platforms * Plan and execute organic + paid campaigns for brand awareness and lead generation * Create engaging content (posts, reels, short videos) with the design team * Analyze campaign performance and optimize results * Coordinate with marketing and sales teams for conversion tracking 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀: * Graduate in Marketing / Communication / Media / Business preferred * 0–2 years of experience in Social Media / Digital Marketing * Good understanding of Facebook Ads, Instagram, and LinkedIn campaigns * Basic design/video editing knowledge (Canva preferred) * Creative, analytical, and eager to learn new trends 𝗪𝗵𝗮𝘁 𝗪𝗲 𝗢𝗳𝗳𝗲𝗿: ✅ Competitive Salary + Performance Incentives ✅ Opportunity to work on live SaaS & marketing projects ✅ Supportive, creative, and growth-oriented work culture ✅ Hands-on experience with real brand campaigns 📩 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄: Email: careers@shakuniya.in Subject: Application – Social Media Executive OR Fill the Form: [https://forms.gle/g9QKRZgbfGKcvCCP6] #Hiring #SocialMediaExecutive #DigitalMarketing #JaipurJobs #MarketingCareers #ShakuniyaSolution #JobOpening #LeadGeneration #SaaSJobs #NowHiring
Social Media Marketing Intern (Full-Time) Shakuniya Solutions Pvt Ltd – Jaipur, Rajasthan, India About Shakuniya Solutions Pvt Ltd Shakuniya Solutions is a dynamic and rapidly growing technology and consulting firm dedicated to delivering innovative digital solutions to clients globally. We foster a culture of learning, creativity, and collaboration. Join our Jaipur team and help shape our brand's voice across the digital landscape! Role Summary We are looking for a highly motivated and creative full-time social media marketing intern to join our marketing team in Jaipur. This internship offers hands-on experience in developing, implementing, and managing our social media strategy. The ideal candidate is passionate about digital trends, content creation, and engaging online communities. This is an excellent opportunity for a student or recent graduate seeking to launch a career in digital marketing and gain practical experience in a professional environment. Key Responsibilities Content Creation & Scheduling: Assist in brainstorming, creating, and curating engaging content (text, image, and video) for all social media channels (LinkedIn, Instagram, Facebook, X). Community Engagement: Monitor and actively respond to comments, messages, and mentions to foster a positive community and manage our online reputation. Campaign Support: Provide support for marketing campaigns, product launches, and company events by creating tailored social media assets and posts. Trend & Competitor Analysis: Research and report on current social media trends, platform updates, and competitor activities to identify new opportunities. Performance Reporting: Track key social media metrics (engagement, reach, traffic) and assist in generating monthly performance reports. Required Qualifications & Skills Currently pursuing or recently completed a degree/diploma in Marketing, Communications, Journalism, or a related field. Strong understanding of major social media platforms, their respective best practices, and analytics tools. Excellent written and verbal communication skills in English (proficiency in Hindi is a plus). Basic proficiency in graphic design tools (e.g., Canva, Adobe Express) for creating visual content. A proactive, self-starter attitude with a willingness to learn quickly and take initiative. What We Offer Mentorship: Direct guidance from experienced marketing professionals and daily collaborative learning. Stipend: A competitive monthly stipend reflective of industry standards for full-time internships. Career Growth: Opportunity for conversion to a full-time employee role upon successful completion of the internship. Jaipur Office Culture: A vibrant, friendly, and supportive work environment in the heart of Jaipur. How to Apply Interested candidates should submit their resume along with a brief cover letter explaining why they are the right fit for this role to careers@shakuniya.in Please include a link to any relevant portfolio, social media work, or projects you have managed.
Company Description At Shakuniya Solutions, we believe the future of business lies in real-time engagement, seamless communication, and smart automation. We offer a suite of custom-built platforms that empower brands to sell live through interactive live shopping tools, collaborate instantly with advanced corporate conferencing software, and grow smarter with tailored CRM solutions. Our products serve retailers, enterprises, event organizers, and fast-growing startups seeking enhanced engagement and scalability. With offices in Chennai and Jaipur, we partner with businesses across India to turn digital ambitions into powerful realities. Role Description This is a full-time, on-site role for a Podcaster located in Jaipur. The Podcaster will be responsible for creating, planning, and hosting podcast episodes, including researching topics, writing scripts, and conducting interviews. The role also includes engaging with listeners through social media, promoting podcast episodes, and collaborating with the marketing team to ensure content aligns with the company’s goals. Qualifications Strong Communication and Writing skills Proficiency in Research and Interviewing Experience with Social Media engagement and promotion Excellent storytelling and public speaking abilities Familiarity with podcasting platforms and equipment Ability to work collaboratively and independently Experience in digital marketing is a plus Bachelor's degree in Communications, Journalism, or related field
Respond promptly to customer inquiries Resolve and follow up on issues Maintain accurate records Coordinate with internal teams for escalation Assist in customer onboarding/training Ensure high satisfaction and engagement
Company Description At Shakuniya Solutions, we believe the future of business lies in real-time engagement, seamless communication, and smart automation. We offer a suite of custom-built platforms that empower brands to sell live through interactive live shopping tools, collaborate instantly with advanced corporate conferencing software, and grow smarter with tailored CRM solutions. Our products serve retailers, enterprises, event organizers, and fast-growing startups seeking enhanced engagement and scalability. With offices in Chennai and Jaipur, we partner with businesses across India to turn digital ambitions into powerful realities. Role Description This is a full-time, on-site role for a Podcaster located in Jaipur. The Podcaster will be responsible for creating, planning, and hosting podcast episodes, including researching topics, writing scripts, and conducting interviews. The role also includes engaging with listeners through social media, promoting podcast episodes, and collaborating with the marketing team to ensure content aligns with the company's goals. Qualifications Strong Communication and Writing skills Proficiency in Research and Interviewing Experience with Social Media engagement and promotion Excellent storytelling and public speaking abilities Familiarity with podcasting platforms and equipment Ability to work collaboratively and independently Experience in digital marketing is a plus Bachelor's degree in Communications, Journalism, or related field
We are seeking an experienced backend developer specializing in real-time communication to join our core team. In this role, you will be responsible for designing, building, and scaling the complex backend systems that power our live streaming, PK battles, and audio party rooms. If you are passionate about building robust systems that connect millions of users simultaneously and have deep experience with Node.js, Socket.io, and WebRTC, this is the perfect role for you. Key Responsibilities Design & Develop: Architect, build, and maintain our core real-time backend services using Node.js . Real-Time Data: Implement and manage the high-throughput, low-latency data flow for our live chat, gift animations, and user events using Socket.io . Video/Audio Streaming: Develop, integrate, and maintain WebRTC signaling servers to manage peer-to-peer and SFU connections for our live video (PK battles) and multi-user audio (party rooms) features. Database Management: Design, manage, and optimize our backend databases (including both NoSQL like MongoDB/Redis and SQL like PostgreSQL) to handle high-concurrency read/write operations and user data. Scalability & Performance: Ensure the scalability, reliability, and security of our entire backend infrastructure as our user base grows. API Development: Collaborate with frontend and mobile developers to design and implement clean, efficient, and well-documented APIs. Troubleshooting: Proactively identify and resolve complex backend issues, from database bottlenecks and network latency to real-time service outages. Required Qualifications Experience: 3-5+ years of proven experience as a Backend Developer, with a strong focus on real-time applications. Core Technology: Strong proficiency in Node.js and its asynchronous programming model (Async/Await, Promises). WebSockets: Demonstrable, hands-on experience building and scaling applications with Socket.io (or similar WebSocket libraries) for features like chat and live updates. WebRTC: Solid understanding and practical experience with the WebRTC stack (including signaling, STUN/TURN servers, and media streams). Databases: Deep knowledge of and experience with both NoSQL databases (e.g., MongoDB, Redis) for speed and flexibility and SQL databases (e.g., PostgreSQL, MySQL) for structured data. APIs: Experience designing, building, and maintaining RESTful or GraphQL APIs. Cloud: Familiarity with cloud platforms (e.g., AWS, GCP, or Azure) and deploying services. Problem-Solving: Excellent analytical and troubleshooting skills. Preferred Qualifications (Nice to Have) Experience with media servers like Janus , Kurento , or LiveKit . Knowledge of containerization and orchestration (e.g., Docker, Kubernetes ). Experience with microservices architecture. Familiarity with setting up and maintaining CI/CD pipelines. Understanding of network protocols (TCP/IP, UDP). What We Offer A competitive salary and equity package. Comprehensive health, dental, and vision benefits. A unique opportunity to work on a cutting-edge social product with a massive and passionate user base. A collaborative, fast-paced, and innovative team culture.