Servicing Engineer

Job Description: As a Service Engineer at Statiq, you will play a crucial role in the Electric Vehicle Charging sector in Kochi. Statiq, a new-age start-up, is leading the EV movement in India by setting up chargers across the country. Your responsibilities will include managing service complaints, maintaining spare inventory records, handling service associates, managing customer escalations, generating service revenue, providing training to customers and service partners, and preparing daily reports as per management requirements. Key Responsibilities: - Manage service complaints effectively - Maintain records of spare inventory - Handle service associates efficiently - Manage customer escalations professionally - Generate service revenue actively - Provide training to customers and service partners - Prepare daily reports as per management requirements Qualification Required: - Degree/Diploma in Electrical/Electronic Engineering - 3-5 years of experience in Customer Service Support for EV Chargers/SMPS/UPS - Proficient in written and spoken English (Note: Additional Company Details section omitted as it does not provide any specific requirements for the role) Job Description: As a Service Engineer at Statiq, you will play a crucial role in the Electric Vehicle Charging sector in Kochi. Statiq, a new-age start-up, is leading the EV movement in India by setting up chargers across the country. Your responsibilities will include managing service complaints, maintaining spare inventory records, handling service associates, managing customer escalations, generating service revenue, providing training to customers and service partners, and preparing daily reports as per management requirements. Key Responsibilities: - Manage service complaints effectively - Maintain records of spare inventory - Handle service associates efficiently - Manage customer escalations professionally - Generate service revenue actively - Provide training to customers and service partners - Prepare daily reports as per management requirements Qualification Required: - Degree/Diploma in Electrical/Electronic Engineering - 3-5 years of experience in Customer Service Support for EV Chargers/SMPS/UPS - Proficient in written and spoken English (Note: Additional Company Details section omitted as it does not provide any specific requirements for the role)