Servicing Engineer - Kochi

As a Service Engineer at Statiq, you will play a crucial role in the Electric Vehicle Charging sector in Kochi. Statiq, a new-age start-up, is leading the EV movement in India by setting up chargers across the country. Your responsibilities will include managing service complaints, maintaining spare inventory records, handling service associates, managing customer escalations, generating service revenue, providing training to customers and service partners, and preparing daily reports as per management requirements. - Manage service complaints effectively - Maintain records of spare inventory - Handle service associates efficiently - Manage customer escalations professionally - Generate service revenue actively - Provide training to customers and service partners - Prepare daily reports as per management requirements Qualification Required: - Degree/Diploma in Electrical/Electronic Engineering - 3-5 years of experience in Customer Service Support for EV Chargers/SMPS/UPS - Proficient in written and spoken English Statiq, a top 3 most promising start-up named by NASSCOM in 2020, is committed to making sustainable transportation a reality in developing countries. Selected for the Y Combinator accelerator program, Statiq offers a dynamic work environment where you will work with a passionate team dedicated to building India's largest EV infrastructure. You will have the opportunity to immerse yourself in the start-up culture and tackle exciting challenges, with the added benefit of medical insurance covering your whole family.,