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Daimler Trucks Innovation Center logo

ServiceNow_Developer

7 - 10 years

11 - 15 Lacs

Bengaluru

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Performance tuning Automation SAP Enterprise applications CAD Javascript Agile Workflow Asset management JIRA

Work Mode

Work from Office

Job Type

Full Time

Job Description

Required Skills:

Strong expertise in

JavaScript, Glide API, Jelly, AngularJS, and UI frameworks

.
Experience with

Scoped Applications, Custom Applications, and App Engine Development

.
Deep understanding of

ITIL, ITSM, and ServiceNow governance best practices

.
Experience in

ServiceNow Security (ACLs, roles, encryption, compliance controls)

.
Expertise in

ServiceNow integrations

with enterprise applications (SAP, Workday, Jira, Azure, etc.).
Strong knowledge of

ServiceNow Performance Analytics, Reporting, and Dashboards

.
Hands-on experience with

ServiceNow upgrades, platform maintenance, and automation

.
Familiarity with

Agile/Scrum methodologies

, DevOps, and CI/CD pipelines.
Upgrade support for at least 2 major platform releases.

Experience

: 7-10 years

Department

: ServiceNow COEI / Product Engineering

Educational Qualifications

Bachelors or Master s in Computer Science, Engineering, or related fields.

Certifications

Mandatory

:
CSA and CAD (Certified Application Developer)

Preferred

:
One or more CIS certifications (ITSM, Discovery, SPM, HRSD, CSM, etc.)
ITIL v4 or Agile Certification
Lead the

design, development, and customization

of ServiceNow modules such as

ITSM, ITOM, ITBM, CSM, GRC, HRSD, or App Engine

.
Develop and implement

complex workflows, automation, and business processes

using ServiceNow

Flow Designer, Workflow Editor, and Business Rules

.
Architect and maintain

ServiceNow integrations

with third-party tools using

REST/SOAP APIs, Integration Hub, MID Server, and Web Services

.
Design and optimize

Service Portal, UI Customization, and Mobile Experiences

within ServiceNow.
Implement

CMDB, Discovery, Asset Management, and Event Management

for ITOM solutions.
Lead

instance upgrades, patching, performance tuning, and platform governance

.
Develop and enforce

security models

, including ACLs, domain separation, and encryption.
Create and optimize

ATF (Automated Test Framework) scripts

for platform stability.
Collaborate with

stakeholders, business analysts, and architects

to translate requirements into scalable solutions.
Provide

technical mentorship and guidance

to junior developers.
Maintain documentation of

best practices, development guidelines, and system configurations

.

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