Servicenow Tester

Job Description

We are seeking a motivated Tester to join our ServiceNow team, focusing on testing catalog automation workflows. The ideal candidate will work alongside developers and analysts to ensure the quality, functionality, and reliability of the ServiceNow catalog automation processes. Key Responsibilities: Execute test cases for ServiceNow catalog automation workflows, ensuring compliance with business requirements. Identify, document, and report bugs, issues, and inconsistencies in catalog automation workflows. Work closely with developers and analysts to understand requirements and contribute to test planning. Perform functional, integration, and regression testing on ServiceNow catalog items. Maintain detailed documentation of test cases, results, and defect reports. Assist in creating and updating test scripts for catalog automation testing. Assist customer in conducting UAT. Required Skills and Qualifications: Basic understanding of ServiceNow functionality, particularly the Service Catalog module. Familiarity with testing methodologies and defect management processes. Strong analytical skills with attention to detail. Effective communication and teamwork abilities. Ability to adapt to a fast-paced and collaborative environment. Preferred Qualifications: Exposure to ServiceNow testing or catalog automation workflows is a plus. Familiarity with automation testing tools and scripting languages is advantageous. Knowledge of ITIL frameworks and processes is a bonus