ServiceNow Tester - Automation Testing

Skills :

- Hands-on experience with ServiceNow ATF and test suite development.

- Proficiency in ServiceNow scripting using JavaScript (client/server side).

- Familiarity with ServiceNow core modules (Incident, Change, Request, CMDB).

- Strong understanding of QA methodologies and testing lifecycle, test design techniques, and QA best practices.

- Experience with Agile practices and working in Scrum teams.

- Ability to debug and resolve test and automation issues quickly.

- Experience in manual test case creation, execution, and defect reporting.

- Proficiency in tools such as JIRA, TestRail, or ServiceNow Test Management.

- Ability to track, triage, and verify defects and enhancements effectively.

- Experience in manual test case creation, execution, and defect reporting.
Roles & Responsibilities :

- Build and manage reusable test steps and test suites across ServiceNow modules.

- Collaborate with developers and QA teams to identify and automate relevant test scenarios.

- Execute functional, regression, and integration tests across various releases.

- Analyze and troubleshoot test failures and platform-related issues.

- Document test cases, test results, and maintain version history.

- Design and execute manual test cases for new features, enhancements, and bug fixes.

- Log, track, and verify defects using standard bug tracking tools (e.g., JIRA, ServiceNow).

- Conduct smoke, functional, regression, and user acceptance testing (UAT) manually as required.

- Assist product owners and stakeholders in validating user requirements through manual tests.

- Good communication and documentation skills.