ServiceNow - Technical Consultant / Senior

As a Senior ServiceNow Technical Consultant at NTT DATA, your role will involve leading and delivering complex ServiceNow implementations and solutions. Your deep technical expertise, strategic thinking, and passion for driving digital transformation through the ServiceNow platform will be key in this position. **Key Responsibilities:** - Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM. - Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions. - Provide technical leadership and mentorship to junior consultants and developers. - Customize and configure ServiceNow applications using best practices and maintain platform integrity. - Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools. - Stay current with ServiceNow releases and proactively recommend platform enhancements. - Support pre-sales activities including solutioning, demos, and proposal development. **Required Qualifications:** - Bachelors or Masters degree in Computer Science, Information Technology, or related field. - 4-7 years of hands-on experience with ServiceNow platform development and administration. - Proven track record of successful ServiceNow implementations in enterprise environments. **Certifications (Required):** - CSA, CAD and at least 1 CIS-(any) **Skills & Competencies:** - Strong understanding of ServiceNow architecture and data model. - Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio. - Experience with Agile methodologies and DevOps practices. - Excellent communication, presentation, and stakeholder management skills. - Ability to work independently and manage multiple priorities in a fast-paced environment. NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA offers diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success, making them one of the leading providers of digital and AI infrastructure in the world.,