ServiceNow Engineer - Incident Management

5 - 9 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a ServiceNow SecOps Vulnerability Response SME, you will play a crucial role in implementing and customizing ServiceNow Security Operations modules, specifically focusing on Vulnerability Response and Configuration Compliance. Your responsibilities will include: - Implementing and customizing ServiceNow Security Operations modules, with a strong emphasis on Vulnerability Response and Configuration Compliance. - Developing catalog items, record producers, workflows, and service requests within the ServiceNow platform. - Configuring integrations with vulnerability scanning tools and external systems to enhance security operations. - Automating processes using scripting and ServiceNow Orchestration to streamline operations. - Maintaining and manipulating data between ServiceNow and other systems for seamless information flow. - Monitoring application health, compliance, and usage to ensure optimal performance. - Performing system and integration testing, as well as leading troubleshooting efforts when needed. - Collaborating with clients to analyze their environments and recommend optimal solutions for their security operations. To excel in this role, you should possess the following skills and experience: - Minimum 5 years of relevant experience in ServiceNow SecOps, particularly in Vulnerability Response. - Expertise in ServiceNow ITSM modules such as Incident, Problem, Change, CMDB, and Asset management. - Strong knowledge of CMDB, Discovery, and external integrations to enhance security operations. - Proficiency in Glide, Jelly Scripting, JavaScript, HTML, XML, and AJAX for efficient customization within ServiceNow. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is essential for adapting to dynamic project requirements. - Ability to engage in client discussions, understand their requirements, and provide valuable recommendations. - ServiceNow Certified Application Developer certification is preferred to showcase your proficiency. Please note that background verification is mandatory for this position, and candidates from JNTU are not eligible for this role.,

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