Servicenow Developer

We are seeking a creative and experienced individual to join our team as a ServiceNow Developer.

What You Will Do

Ensure the ServiceNow platform is up to date by applying patches and performing version upgrades.

Automate application logic using workflow, scheduled script executions, and inbound and outbound email

Create and manage workflows, including flow designer, to automate business processes.

Design and maintain the Service Catalogue, including defining and configuring items, order guides, and workflows.

Build and enhance UI components, including forms, lists, and UI pages.

Write and maintain scripts (JavaScript, GlideScript) for various ServiceNow components such as business rules, client scripts, and UI policies.

Integrate ServiceNow with other systems and applications, ensuring data flows seamlessly.

Develop and customize the ServiceNow Portal and ServiceNow applications in line with the needs of the business.

Secure applications and data against access by unauthorized users and applications, employing best practices.

Maintain clear and comprehensive documentation of configurations, customizations, and processes.

Provide guidance to users on the usage of ServiceNow in line with its design

Identify and resolve performance issues and optimize ServiceNow instances.Keep up-to-date with ServiceNow best practices and industry trends to ensure efficient and effective use of the platform

Develop and maintain ServiceNow applications that support Domain Separation

Develop reports and dashboards to provide data insights and monitoring capabilities

Qualifications

Bachelor's degree in computer science, information technology, or a related field.

3+ years of hands-on ServiceNow Developer experience

Proven track record of improving processes and effectiveness through automation.

Strong understanding of IT service management and the ITIL framework.

Strong interpersonal skills for coordinating with team members and stakeholders.

Ability to work independently and manage multiple task assignments.

At least 2 of the following certifications;

Certified System Administrator

Certified Application Developer

Certified Application Specialist (Performance Analytics)

Implementation Specialist (Customer Service Management)

Implementation Specialist (Service Mapping)

Implementation Specialist (Discovery)

Implementation Specialist (IT Service Management)

We want to build our team with diverse perspectives and experiences. Therefore, if you are good communicator, thrive off collaboration, enjoy obtaining buy-in for your delivery approaches, and are able to manage your own priorities and performance to deliver high quality, highly performant solutions to our customers; then please consider applying.