ServiceNow Dev SPM Developer

Must Have Skills:

• Extensive hands-on experience in configuration and implementation of ServiceNow SPM and at least one other module (CSM, ITSM, HR Service Delivery, ITOM, GRC, or APP Engine)
• Deep technical understanding of ServiceNow core platform capabilities
• Able to understand complex customer requirements and design effective solutions Hands-on experience with third-party & web services integration (SOAP and REST)
• Strong technical skills on web technologies (JavaScript, XML, HTML, AJAX, CSS, HTTP) Administration of a ServiceNow instance including:
• Delegation of groups Modification of CMS Workflows Business rules UI actions UI policies ACLs Dictionary Catalog items Updates of all other existing solutions ServiceNow experience should include scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment
• Understanding of ITIL framework Experienced to work in Agile software development environments Very good communication & presentation skills, proactive mindset and capacity to learn and work independently ServiceNow CSA Certification is mandatory

Good to Have Skills:

• Experience of rolling out standard mobile applications available on ServiceNow Experience on implementing chatbots and AI Knowledge of DevOps & automated testing Service Portal development in ServiceNow
• Experience in working on public clouds \2013 AWS, Azure, GCP, etc. Experience in Product evaluation Integration experience with infrastructure monitoring solutions
• Exposure in defining UX ITIL & ServiceNow certified Roles and Responsibilities: Interact with external customers and develop robust and performant solutions
• Create solutions keeping architecture & best practice principles in mind for new business requirements Focus on delivering the solution as configurable and provide alternate solutions wherever possible