Servicenow - Corporate trainer

6 - 10 years

10 - 15 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Primary Responsibilities

  • Design and Deliver

    comprehensive training modules on the

    ServiceNow platform

    tailored to the corporate environment and specific business needs (e.g., IT Service Management (ITSM), IT Operations Management (ITOM), HRSD, etc.).
  • Conduct

    intensive, hands-on sessions

    over the 10-day period, ensuring participants gain practical, working knowledge of the platform.
  • Develop and update high-quality

    training materials

    , presentations, exercises, and documentation.
  • Assess participant understanding and progress through quizzes, practical assignments, and feedback mechanisms.
  • Provide

    one-on-one coaching and support

    to trainees, addressing specific questions and challenges related to their roles.
  • Gather feedback on the training program and recommend improvements for future sessions.
  • Ensure the training content aligns with the latest ServiceNow features and best practices.

Required Qualifications and Skills

  • Experience:

    6 to 10 years of professional experience in IT consulting, implementation, development, or administration of the

    ServiceNow platform

    .
  • Training Expertise:

    Proven experience (minimum 3 years) as a

    corporate trainer

    or technical instructor, specifically focusing on ServiceNow.
  • ServiceNow Certifications (Preferred):

    Relevant certifications such as

    Certified System Administrator (CSA)

    ,

    Certified Implementation Specialist (CIS)

    in ITSM, HRSD, or other relevant modules are highly desirable.
  • Platform Knowledge:

    Deep, functional, and technical understanding of core ServiceNow applications and modules.
  • Communication:

    Excellent verbal and written communication skills with the ability to simplify complex technical concepts for diverse audiences.
  • Interpersonal Skills:

    Strong ability to engage, motivate, and manage a classroom of professionals.
  • Send your cv to hr@nithminds.com

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Nithminds

Technology and Consulting

San Francisco

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