ServiceNow BA

Role Overview: You will work closely with business partners within one or more business units to ensure that technology solutions are in line with business strategies. Your role involves demonstrating a deep understanding of specific business areas to identify how IT solutions can strategically support the business clients unit. As a BSA Sr, you will be supporting highly complex business processes, which may involve designing or integrating technical solutions across multiple functions of the business. You may also serve as a project team member or lead, responsible for coordinating the collection, analysis, and documentation of future business requirements. Your key responsibility will be to align IT resources and processes to meet the client organization's needs and design enterprise solutions. Key Responsibilities: - Work with ServiceNow custom applications and testing - Familiarity with Service Operations Workspace, Major Incident, Change Management, etc - Conduct integration testing following best practice standards - Experience with ServiceNow Mobile offerings - Service Catalog modernization experience and migration to Service Portal - Knowledge of ServiceNow test management - Automated testing experience with Automate Pro Qualifications Required: - In-depth knowledge of business processes and IT solutions - Experience in coordinating business requirements and aligning IT resources - Proficiency in ServiceNow applications and testing - Strong understanding of project coordination and documentation - Ability to work on highly complex business processes - Experience in automated testing and following best practices (Note: No additional details about the company were provided in the job description) Role Overview: You will work closely with business partners within one or more business units to ensure that technology solutions are in line with business strategies. Your role involves demonstrating a deep understanding of specific business areas to identify how IT solutions can strategically support the business clients unit. As a BSA Sr, you will be supporting highly complex business processes, which may involve designing or integrating technical solutions across multiple functions of the business. You may also serve as a project team member or lead, responsible for coordinating the collection, analysis, and documentation of future business requirements. Your key responsibility will be to align IT resources and processes to meet the client organization's needs and design enterprise solutions. Key Responsibilities: - Work with ServiceNow custom applications and testing - Familiarity with Service Operations Workspace, Major Incident, Change Management, etc - Conduct integration testing following best practice standards - Experience with ServiceNow Mobile offerings - Service Catalog modernization experience and migration to Service Portal - Knowledge of ServiceNow test management - Automated testing experience with Automate Pro Qualifications Required: - In-depth knowledge of business processes and IT solutions - Experience in coordinating business requirements and aligning IT resources - Proficiency in ServiceNow applications and testing - Strong understanding of project coordination and documentation - Ability to work on highly complex business processes - Experience in automated testing and following best practices (Note: No additional details about the company were provided in the job description)