Servicenow Architect

Responsibilities :

Essential skills

ServiceNow subject matter expert with 7+ hands-on experience in ServiceNow applications/modules (TSM [or CSM/ ITSM] , TNI [or CMDB] , OMT , FSM , TSOM [or ITOM ] , GRC , SecOps).

Good knowledge of Products & Service Catalog - PSR hierarchy, Inventory and the common design patterns like Catalog-Driven-Orchestration, Closed-Loop-Assurance, Real-Time-Inventory, Network-as-a-Service - for Solution design in Service fulfilment & Assurance domain.

Develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (Built-On-Now) for extending Capabilities

Experience in implementation and estimation techniques.

Responding to Request for Information/Proposal documents

Lead the development team members and provide technical mentorship

Experience with Script - all scripted aspects of the ServiceNow system (Business Rules, Script Includes, UI Actions, Scheduled Jobs)

Performs integrations and process automation using ServiceNow workflows

Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc.

Hands-on experience working with relational databases, domain separation & integration hub

Maintain deep, comprehensive knowledge of ServiceNow's capabilities, performance, and constraints.

Support practice build efforts to include development of practice intellectual property (IP)

Good understanding of ServiceNow data model and structures.

Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools

Candidate should possess Good Communication & Client- interfacing skills. Good To have Skills

SAFe/PMP/Prince2/CSM and ITIL certified.

ServiceNow CSA, CSI and module specific micro certifications.

Designing of TM Forum APIs.

Additional Responsibilities:

Location: PAN India