Telecommunications Specialist TRDFIN Support Services Pvt Ltd

1.0 - 5.0 years

0 Lacs

haryana

On-site

Job Description: As a Customer Support Executive, you will be responsible for assisting customers with inquiries, complaints, and product/service support to ensure their satisfaction. Your key responsibilities will include: - Responding to customer queries through various communication channels such as phone, email, live chat, or social media. - Providing accurate information about products and services to address customer needs effectively. - Troubleshooting issues and guiding customers through solutions for their concerns. - Escalating unresolved problems to the appropriate teams for further assistance. - Maintaining detailed records of customer interactions and the actions taken to resolv...

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Customer Service Executive TRDFIN Support Services Pvt Ltd

2.0 - 6.0 years

0 Lacs

punjab

On-site

As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction by promptly addressing their inquiries, complaints, and product/service support needs. Your proactive and customer-oriented approach will be key in providing effective resolutions through various communication channels. Key Responsibilities: - Respond to customer queries through phone, email, live chat, or social media to offer timely assistance. - Deliver accurate information about products/services to meet customer needs. - Troubleshoot issues faced by customers and guide them through appropriate solutions. - Escalate unresolved problems to the relevant teams for swift resolution. - Maintain det...

Posted 1 week ago

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