Customer Service Executive TRDFIN Support Services Pvt Ltd

2.0 - 6.0 years

0 Lacs

punjab

On-site

Your role as a Customer Support Executive will involve providing proactive and customer-oriented assistance to customers with inquiries, complaints, and product/service support. You will be responsible for ensuring customer satisfaction by delivering timely, accurate, and effective resolutions through various communication channels. Key Responsibilities: - Respond to customer queries through phone, email, live chat, or social media. - Provide customers with accurate information regarding products and services. - Troubleshoot issues and assist customers in finding solutions. - Escalate unresolved problems to the appropriate teams for further assistance. - Maintain detailed records of customer...

Posted 20 hours ago

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Telecommunications Specialist TRDFIN Support Services Pvt Ltd

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Customer Support Executive, your role involves assisting customers with inquiries, complaints, and product/service support to ensure their satisfaction through timely and effective resolutions. Your key responsibilities will include: - Responding to customer queries through various communication channels such as phone, email, live chat, or social media - Providing accurate information regarding products and services - Troubleshooting issues and guiding customers towards solutions - Escalating unresolved problems to the appropriate teams for further assistance - Maintaining detailed records of customer interactions and the actions taken - Following up with customers to guarantee complete...

Posted 2 days ago

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Telecommunications Specialist TRDFIN Support Services Pvt Ltd

1.0 - 5.0 years

0 Lacs

haryana

On-site

Job Description: As a Customer Support Executive, you will be responsible for assisting customers with inquiries, complaints, and product/service support to ensure their satisfaction. Your key responsibilities will include: - Responding to customer queries through various communication channels such as phone, email, live chat, or social media. - Providing accurate information about products and services to address customer needs effectively. - Troubleshooting issues and guiding customers through solutions for their concerns. - Escalating unresolved problems to the appropriate teams for further assistance. - Maintaining detailed records of customer interactions and the actions taken to resolv...

Posted 2 months ago

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Customer Service Executive TRDFIN Support Services Pvt Ltd

2.0 - 6.0 years

0 Lacs

punjab

On-site

As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction by promptly addressing their inquiries, complaints, and product/service support needs. Your proactive and customer-oriented approach will be key in providing effective resolutions through various communication channels. Key Responsibilities: - Respond to customer queries through phone, email, live chat, or social media to offer timely assistance. - Deliver accurate information about products/services to meet customer needs. - Troubleshoot issues faced by customers and guide them through appropriate solutions. - Escalate unresolved problems to the relevant teams for swift resolution. - Maintain det...

Posted 2 months ago

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