Service Sales Engineer-South India

As a Service Sales Engineer at ABB in South India, you will play a crucial role in contributing to the Robotics & Discrete Automation sector in Coimbatore, Chennai, and Bangalore. Your main responsibility will be to sell services such as spare parts, training, AMC, and installation audits to end-users. You will be accountable for ensuring competitive offers that align with market conditions and customer needs. Additionally, you will focus on tracking and penetrating into IB, promoting upgrades, retrofits, and value-added solutions to benefit customers and B&R. Your role will involve generating service sales leads and developing new market opportunities by leveraging market trends and identifying potential new service portfolios. You will act as a marketer/salesperson for B&R's service products and solutions during various marketing activities such as campaigns, trade fairs, exhibitions, conferences, and customer meetings. It will be crucial for you to identify, define, and execute the best strategy to create a strong pull for the B&R brand within assigned accounts, aiming to position B&R as a prescription. In this position, you will also track end-user satisfaction and ensure the resolution of issues by coordinating with OEM, Support, and Service teams. You will escalate complex cases internally for faster resolution and track CAPEX investments from end-user markets while keeping the OEM and PFA teams informed. Additionally, you will need to apply a high level of business acumen, including understanding customer business drivers, industry trends, economic factors, and competition. To qualify for this role, you should hold a Bachelor's Degree in Electrical/Electronics/Instrumentation/Mechatronics from well-known universities. It is preferred to have 2-4 years of sales experience within the Indian business environment, preferably in multinational companies. Work experience in B&R or competitor Automation systems like PLCs, motors, drives, motion control, and robotic systems is a must. Knowledge of Mechatronics systems like Linear Transport System, Vision, Robots are considered an added advantage. Industry-specific knowledge and fluency in English (speaking, listening, reading, and writing) are also required, along with flexibility to travel up to 60%. Join ABB and be part of a team dedicated to addressing global challenges, empowering everyone to create sustainable solutions. Care, courage, curiosity, and collaboration are our core values, driving us to create a diverse, inclusive, and equal opportunities workplace. Write the next chapter of your ABB story with us.,