Service Operations Planner

Regional Engineering & Technology APAC > Power Plant Solutions APAC > Functional Administration

Functional administration manages the service planning for Power Plant Solutions in the APAC region. Additionally, support the function on all administrative tasks.

Responsibilities

• Technical planning of Service jobs in Salesforce tool
• Verify if the customer is entitled for a service or not
• Work order context clearly specified, enriched with relevant information (standard WO information and guidelines for Technicians and Dispatchers (if applicable) and ready to be planned and scheduled
• Upstream support role involved for quotation creation
• Balance all assigned territory orders to ensure minimum downtime and maximum productivity
• Crew schedules are managed on a day-to-day basis
• KPIs and PPIs related to Planning & Scheduling are balanced and under control

Qualifications

• Master's or Bachelor's in Planning & Administration
• Planning experience in any Manufacturing Industry is desired
• Having Salesforce experience and JIRA knowledge would be an added advantage

Competencies

• Effective communication skills: To gather input from stakeholders, explain changes coming, providing end user support and deliver training. Highly proficient in both verbal and written communication in English
• Good coordination skills: will be required to coordinate internally with other stakeholders
• Proficient analytical skills: Essential for examining issues, distinguishing between perceived challenges and actual problems, enhancing emphasis on
• Process Performance Indicators, and assisting in prioritizing requirements
• Well-organized with demonstrated accountability and ownership
• Effective time-management capabilities

What We Offer
We present a stimulating role that includes many opportunities for career and personal growth in an inspiring, cooperative, and international work setting within the renewable energy industry. We prioritize innovation, collegiality, and the spirit of working together.

Additional Information
Your primary workplace will be in Chennai, India. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 31st July 2025.