11211 Service Operations Jobs - Page 48

We are looking for a highly skilled and experienced Guest Service Expert to join our team in the F&B service department. The ideal candidate will have 1-4 years of experience in guest service, preferably in the hospitality industry. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly. Manage and coordinate food and beverage service operations to ensure high-quality products and excellent presentation. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure seamless service delivery and resolve issues efficiently. Maintain accurate re...

Job Summary : To manage and impact improvement in the Affluent Clients Service parameters and the delivery of client experience so that Affluent Banking becomes a benchmark in customer service for premium banking customers in the industry. Responsibility Areas : Support in managing all Private Bank sales and service activities for the assigned region Provide complete and comprehensive information to customers on products, services and ensure best services are provided to them Analyse clients cash, capital, and investment needs Monitor the performance of client accounts and suggest ways to improve returns Ensuring appropriate control framework is in place and operations risk are properly mana...

About The Role Skill required: Record To Report - Account Management Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Implement client account plans through relationship development and opportunity...

About The Role Skill required: Order to Cash - Order Management Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Master of Business Administration/PGDHRM Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTrack Learning and development monthly tracker, organize and coordinate with training provider Vendors, connect and communicate to employees for nomination, track participant details, maintain attendance, prepare and publish L&D MIS. Create SES for Vendors providing training etc.Talent Development process - Learning and Development AnalystEnsure successful d...

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom/MCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processi...

About The Role Skill required: Offshore- Domain focussed - Sourcing & Procurement Solutions Designation: Func & Ind Intelligence Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? NAPTP PractitionerNAPTP PractitionerAnalyze, design, build, test and deploy solutions to support to sourcing and procurement. PTP Practitioner What are we looking for? PTP PractitionerPTP Practitioner Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic d...

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Pro...

About The Role Skill required: Offshore- Domain focussed - Sourcing & Procurement Solutions Designation: Func & Ind Intelligence Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Develop solutions for key offerings. Support sales and delivery of core offerings and practices. Manage content used to develop, enable, and deliver offerings.PTP practitioner NAPTP practitioner Analyze, design, build, test and deploy solutions to support to sourcing and procurement. PTP practitioner What are we looking for? PTP practitioner PTP practitioner Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of respon...

About The Role Skill required: Talent Acquisition- end to end - Talent Identification Designation: Recruiting Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? RecruiterCandidates with End to End Recruitment experience - Domestic/International MarketAssess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. What are we looking for? Ability to establish strong client relationship Ability to manage multiple stakeholders Ability to work well in a team Ability to perform under pressure Written and verbal communication Roles and Responsibilities: In this role you...

About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Spanish - Advanced What would you do? Manage end-to-end collections for assigned customer accounts, ensuring timely follow-up on overdue invoices. Contact customers via phone, email, or other channels to resolve outstanding payments while maintaining a professional and customer-focused approach. Investigate and reconcile customer account discrepancies, including payment shortfalls, deductions, and disputes. Collaborate with internal teams (Sales, Billing, Customer Service) to resolve billing is...

About The Role Skill required: Property & Casualty - Property and Casualty Insurance Designation: Delivery Operations Senior Analyst Qualifications: Chartered Accountant/Master of Business Administration/CA Inter Years of Experience: 5 to 8 years What would you do? We are responsible for preparing the insurance accounting and preparing of Financial statement for insurance. We prepare Variance Analysis for different comparatives for Senior management and external reporting including Commentaries, ratio analysis etc. What are we looking for? Ability to establish strong client relationship Ability to manage multiple stakeholders Ability to meet deadlines Strong analytical skills Written and ver...

About The Role Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Record to Report Ops Analyst Qualifications: Cost And Works Accountant/Master of Business Administration/CA Inter Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Imp...

About The Role Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Implementation of gen. ledger processes including yearend closing, ...

About The Role Skill required: Finance & Accounting - Financial Analysis Designation: Delivery Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesDesign and implementation of tools and processes which enable the client to perform financial analysis of its statements. Involves the ability to assess materiality and volatility of financial statement line items and key metrics utilizing financial ratios to determi...

About The Role Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Service Delivery Operations Team Lead Qualifications: Chartered Accountant Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Candidate will be closely working with senior Finance Business Partners at client end.General Accounting practicesA set of international accounting standards stating how particular types of transact...

About The Role Skill required: Finance & Accounting - Budgeting and Forecasting Designation: Service Delivery Operations Team Lead Qualifications: Chartered Accountant Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Candidate will be closely working with senior Finance Business Partners at client end.General Accounting practicesA two-step process for determining and detailing an organization s long and short term financial goal...

About The Role Skill required: Talent Acquisition - Talent Identification Designation: Talent Connector Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Candidates with End to End Recruitment experience - International Market Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. What are we looking for? Excellent communication selling skills Proficient in written spoken English or Spanish - bilingual nice to have Able to get work done on tim...

About The Role Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Delivery Operations Senior Analyst Qualifications: Chartered Accountant Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Candidate will be closely working with senior Finance Business Partners at client end.General Accounting practicesA set of international accounting standards stating how particular types of transactions...

About The Role Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Analyst Qualifications: BCom/MCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. Involves balancing all balance sheet accounts against sub-ledger ...

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: French - Proficient What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to del...

About The Role Skill required: Order to Cash - Sales Order Processing Designation: Order to Cash Operations New Associate Qualifications: BCom/Bachelor's degree with Finance specialization Years of Experience: 0 to 1 years What would you do? The Role:The incumbent should be well versed in Order management process Working as SME role for performing AR Billing process Understanding end to end understanding of order management processes right from reviewing till execution/billing generation. Review orders for accuracy in pricing, quantity, and delivery details, ensuring all information is complete and correct. Do the compliance checks before order processing in terms of credit limit review, cus...

About The Role Skill required: Omnichannel - Customer Service Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during,...

About The Role Skill required: Order to Cash - Account Reconciliations Designation: Order to Cash Operations Associate Qualifications: BCom/Bachelor's degree with Finance specialization Years of Experience: 1 to 3 years What would you do? The Role:The incumbent should be having good knowledge of Retail Cash (Account Reconciliations) lifecycle and will be responsible for Performing the Cash Account Reconciliations (Bank Accounts / Cash Reconciliation). Manage the daily operations related communications, interactions with internal & client stakeholders both by e-mails and calls as well. He/she must have worked in various reconciliations and variance analysis activities for international client...

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Advertising Sales Rep New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of ...