11211 Service Operations Jobs - Page 50

About The Role Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

About The Role Skill required: Payroll - Payroll Organization Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDefine the payroll service delivery model. Define roles and responsibilities of the payroll organization including processing, administration, garnishments, taxes, time and attendance, shared service center, call center, and others. Define roles and responsibilities of payroll related jobs and positions. What are we looking for? Is accountable for th...

About The Role Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or othe...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability,...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or inves...

About The Role Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 774,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more...

About The Role Skill required: Delivery - Aerospace & Defense (A&D) Designation: I&F Decision Sci Practitioner Analyst Qualifications: BE/BTech Years of Experience: 3 to 5 years What would you do? "Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more th...

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in written & verbal communication. Good call handling skills. Customer service refers to the assistance and support provided by a business or organization to its employes. . It involves addressing inquiries...

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquirie...

About The Role Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The person in this role will be responsible for the hands-on development, automation, and delivery of HR reports and dashboards, including both standard (recurring) and ad hoc (one-time) reporting requests. This role will work closely with the Reporting Manager to ensure timely, accurate, and business-relevant reporting outcomes. The role requires strong technical skills in tools like Workday, Advanced Excel, PowerQuery, and VBA, with the ability to interpret and analyze data effectively. Familiarity w...

About The Role Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The person in this role will be responsible for the hands-on development, automation, and delivery of HR reports and dashboards, including both standard (recurring) and ad hoc (one-time) reporting requests. This role will work closely with the Reporting Manager to ensure timely, accurate, and business-relevant reporting outcomes. The role requires strong technical skills in tools like Workday, Advanced Excel, PowerQuery, and VBA, with the ability to interpret and analyze data effectively. Familiarity ...

About The Role Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The person in this role will be responsible for the hands-on development, automation, and delivery of HR reports and dashboards, including both standard (recurring) and ad hoc (one-time) reporting requests. This role will work closely with the Reporting Manager to ensure timely, accurate, and business-relevant reporting outcomes. The role requires strong technical skills in tools like Workday, Advanced Excel, PowerQuery, and VBA, with the ability to interpret and analyze data effectively. Familiarity wi...

About The Role Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The person in this role will be responsible for the hands-on development, automation, and delivery of HR reports and dashboards, including both standard (recurring) and ad hoc (one-time) reporting requests. This role will work closely with the Reporting Manager to ensure timely, accurate, and business-relevant reporting outcomes. The role requires strong technical skills in tools like Workday, Advanced Excel, PowerQuery, and VBA, with the ability to interpret and analyze data effectively. Familiarity with...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving ...

About The Role Skill required: Order Management - Order Management Designation: Sales Operations Senior Analyst Qualifications: BBA/BCom/Master of Business Administration Years of Experience: 5 to 10 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.Has been a trainer for 5+ years and understands the training concepts, methodologies, assessment criteria & evaluation practices, coaching resources to come up the learning curve within the scheduled timelines Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs What are we looking for? - Pr...

About The Role Skill required: Employee Services - Workday Talent Management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementDesign, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization. What are we looking for? Problem-solving skills Ability to perform under pressure Detail orientation Ability to establish strong client relationship R...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations - Voice - Help desk role - ticket resolution Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? In this role you are required to do a...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can ...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations - Voice - Help desk role - ticket resolution Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? In this role you are required to do a...

About The Role Skill required: Payroll - Payroll Planning and Distribution Designation: Payroll Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Level 11 to 13 JD:Execution of OperationPayroll RunMaintain ELM DataHandling InquiryExecution of controlReconciliation in ExcelPayroll experience into US/UK/InternationalDistribute employees pay accurately and on time through chosen channels such as banks and execute the distribution of earnings statements either manually through pay slips or electronically through company portals. What are we looking for? Level 11 to 13 JD:Execution of OperationPayroll RunMaintain ELM DataHandling InquiryExecu...

About The Role Skill required: Order to Cash - Order Management Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team foc...

About The Role Skill required: Delivery - Supply Chain Analytics Designation: I&F Decision Sci Practitioner Analyst Qualifications: BE Years of Experience: 3 to 5 years What would you do? Data & AISupply chain analytics can identify known risks and help to predict future risks by spotting patterns and trends throughout the supply chain. What are we looking for? Mechanical Engineering Aerospace & Defense (A&D) Fundamentals Aerospace Quality Management Standards Data Automation Roles and Responsibilities: BE/BTech in Aerospace/ Aeronautical Engg or Mechanical Engg In this role, the candidate will be interacting with the client on a daily basis to generate technical documentation for aircraft e...

About The Role Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services "” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 co...

About The Role Skill required: Delivery - Customer Insights Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? We're Accenture Marketing Operations. We're the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations. Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our client's business while accelerating time...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the...