Service Mumbai

You will be responsible for handling service delivery operations, which includes the following key responsibilities: - Developing and implementing Service Network changes in the territory based on business needs. - Prioritizing and resolving NAD customer service issues according to SLAs set by the Head Office. - Providing training and troubleshooting guidance to technicians in the field and conducting visits to major customers under AMC/OW/IW. - Engaging in Service Marketing by promoting Blue Star Spares to channel partners to increase the branch's business revenue. - Retaining, converting, and acquiring AMC contracts based on product category and old database. - Conducting sales channel visits and resolving stock issues within the specified timeline. - Managing escalations in the field and ensuring timely resolution. No additional details of the company were provided in the job description.,