0 years
3 Lacs
Posted:3 weeks ago|
Platform:
On-site
Full Time
Candidate should have Automobile Experience.
Candidate should hire, train, prepare, and motivate their staff members to provide excellent service to customers. The set objectives, analyze call center metrics, ensure that the company and staff meet goals, and provide reliable, efficient support for customers.
Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees.
Assisting other management team members in identifying trends and establishing call center goals.
Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Work Location: In person
TATA MOTORS SERVICE CENTRE
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Experience: Not specified
3.0 - 3.36 Lacs P.A.
Experience: Not specified
3.0 - 3.36 Lacs P.A.
