Posted:9 months ago|
Platform:
Work from Office
Full Time
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.
1. Executing end to end Process consulting projects based on ITIL V3/V4, ISO 20000 CMMI SVC models and frameworks
2. Strategize and Design Services
3. Lead and Manage Transition / Transformation programs
4. Design ITOM, Define Governance, DevOps, Agile / SAFe
5. Conducting process assessments and prepare gap analysis reports, Establishing Process Improvement Roadmaps, Process Definition with the help of Process
6. Requirement Specification Document, Piloting, Development and institutionalizing the new process
7. Drive Continuous Service Improvement programs using various methods and techniques
8. Define measurement framework for SLAKPIs
9. Facilitate integration of service management tools, processes and SLA KPIs
10. Perform process and SLA KPIs testing on service management tools
11. Timely reporting of the status on the assignments to clients and stakeholders
12. Conducting ITIL training programs at all levels and active involvement in development and maintenance of training course materials
13. Ownership of client engagements and quality deliverables
1. Experience in defining ITIL processes
2. Should have executed end to end consulting assignment which includes Service Design, Gap analysis, Process Definition, implementation road map and auditing
3. Knowledge on Application and infrastructure Maintenance lifecycle and Transition
4. Experience in working directly with clients
5. Excellent communication, interpersonal & presentation skills
Capgemini
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
bengaluru
2.0 - 5.0 Lacs P.A.
bengaluru, karnataka, india
Salary: Not disclosed
6.0 - 14.0 Lacs P.A.
bengaluru
9.0 - 13.0 Lacs P.A.
bengaluru
9.0 - 13.0 Lacs P.A.
9.0 - 13.0 Lacs P.A.
hyderabad
9.0 - 13.0 Lacs P.A.
bengaluru
9.0 - 13.0 Lacs P.A.
9.0 - 13.0 Lacs P.A.
noida, uttar pradesh, india
Salary: Not disclosed
