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Service Management Lead

Service Management Lead

Accenture in India

3 years

0 Lacs

coimbatore tamil nadu india

Posted:2 weeks ago| Platform:

Apply

Skills Required

service management coordination communication analyze

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Service Management Lead

Project Role Description :

Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda

Must have skills :

Infrastructure Service Management

Good to have skills :

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As a Service Management Lead, you will be responsible for overseeing the delivery of various programs, projects, or managed services. Your typical day will involve coordinating projects through effective contract management and shared service coordination. You will also focus on developing and maintaining strong relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate communication between project teams and stakeholders to ensure alignment on objectives and deliverables. - Monitor project progress and performance, providing regular updates to stakeholders and making adjustments as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Strong understanding of service delivery frameworks and methodologies. - Experience in managing cross-functional teams and projects. - Ability to analyze and improve service management processes. - Familiarity with tools and technologies used in infrastructure management. Additional Information: - The candidate should have minimum 3 years of experience in Infrastructure Service Management. - This position is based at our Coimbatore office. - A 15 years full time education is required., 15 years full time education

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Service Management Lead