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1.0 - 2.0 years
1 - 1 Lacs
Pune
Hybrid
Forklift Service & Maintenance Required Candidate profile Basic knowledge of Electrical & hydraulic.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
West India
Remote
Role & responsibilities 1. To inspect the all customer site. 2. To find the observation(defects) & improvement points at every project & reports to be submit on time. 3. To collect the CAPA for every observation with concern person. 4. To collect the pain points of customer. 5. Candidate willing to travel at Pan India 6. Major customer issue will solve at site with help of concern person. Preferred candidate profile Candidate willing to travel at Pan India Minimum 1 years, of experience in fabrication or installation Proficiency & comfort with numbers. Effective communication verbal, written and Presentation skills Languages skills : English/ Hindi Candidate must have good behavioral ( on time communication)
Posted 3 weeks ago
2.0 - 7.0 years
1 - 4 Lacs
Kolkata, Hyderabad, Ahmedabad
Work from Office
Role & responsibilities It should control & handle troubleshooting and Maintenance activities. Install and commission crusher machines (jaw, cone, impact, etc.) Ensure machinery is assembled correctly and safely on site. Visit remote sites (mines, construction areas) for inspection and service Preferred candidate profile
Posted 3 weeks ago
4.0 - 8.0 years
5 - 12 Lacs
Jaipur, Delhi / NCR
Work from Office
Managing & supervise a team of service engineers ensuring timely resolution of on-site issues Provide technical guidance & support to the service team regular site visits to assess performance address challenges & ensure adherence Required Candidate profile Collaborate closely with sales procurement& operations teams to optimize service delivery &customer satisfactionFoster strong customer relationships throughregular communication & proactive engagement
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Madurai, Chennai, Coimbatore
Work from Office
We are looking for Freshers and Experienced candidates to work in Home Elevators as a Service and Maintenance Technician in Customer's Location. Job Role : On Role Job (Permanent) Education Qualification: ITI / Diploma ( Electricals and Mechanical ) Exp: 0 - 5 Years Working Days : 6 Days Shift: General Day Shift Work Location: Chennai, Coimbatore and Madurai Interested Candidates, Kindly connect with the below mentioned contact person. Contact Person - Sakthivel - 89 258 63 908 ( WhatsApp) Mail ID - sakthivelganesan@nibavlifts.com Job Description: Assemble, install, repair, and maintain elevators Review blueprints or specifications to determine work equipment's Test newly installed equipment to ensure that it meets specifications Maintaining and Repairing Mechanical Equipment Expert in electric wiring and should possess good knowledge on electronics Maintain logbooks that detail all repairs & check performed Check that safety regulations and building codes are met Good verbal and written communications skills is a must (English / Hindi + other language) Self-motivated, disciplined, polite and should maintain cleanliness at job Ability to take additional responsibility Should be a quick learner and a team player.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Chennai, Coimbatore, Bengaluru
Work from Office
Company Profile: Nibav Lifts Pvt Ltd We are a pioneer in the Home Elevator Industry with unique solutions for modern and traditional residential projects. With advancements in pneumatic technology, NIBAV offers state-of-the-art home elevator solutions with compact and bespoke luxury designs. https://www.nibavlifts.in/ Educational Qualification: ITI/ Diploma Experience: 2 years to 6 years Elevator service & maintenance. Job Roles & Responsibilities Assemble, install, repair, and maintain elevators Review blueprints or specifications to determine work equipment. Test newly installed equipment to ensure that it meets specifications. Maintaining and Repairing Mechanical Equipment. Expert in electric wiring and should possess good knowledge on electronics. Maintain logbooks that detail all repairs & checks performed. Check that safety regulations and building codes are met. Should be willing to travel. Perks & Benefits: Travelling allowance will be provided by company Food & accommodation will be provided during site visits Over time pay will be provided Support from Technical team Contact HR - Shree Lakha lakha.s@eliteelevators.com
Posted 4 weeks ago
0.0 - 3.0 years
0 - 2 Lacs
Noida, Pune, Greater Noida
Work from Office
Contact HR - Shree Lakha lakha.s@eliteelevators.com 8925911244 Educational Qualification: ITI/ Diploma Experience: Fresher to 3 years Company Profile: Nibav Lifts Pvt Ltd We are a pioneer in the Home Elevator Industry with unique solutions for modern and traditional residential projects. With advancements in pneumatic technology, NIBAV offers state-of-the-art home elevator solutions with compact and bespoke luxury designs. https://www.nibavlifts.in/ Job Location : Pune/ Noida Elevator service & maintenance. Job Roles & Responsibilities Assemble, install, repair, and maintain elevators Review blueprints or specifications to determine work equipment. Test newly installed equipment to ensure that it meets specifications. Maintaining and Repairing Mechanical Equipment. Expert in electric wiring and should possess good knowledge on electronics. Maintain logbooks that detail all repairs & checks performed. Check that safety regulations and building codes are met. Should be willing to travel. Perks & Benefits: Travelling allowance will be provided by company Food & accommodation will be provided during site visits Over time pay will be provided Support from Technical team
Posted 4 weeks ago
4.0 - 6.0 years
4 - 8 Lacs
Ahmedabad
Work from Office
Posted On 22nd May, 2025 : The BA, FICO will be responsible for analyzing the business needs of the operations area with the primary purpose of eliciting high-level requirements, capturing business needs, identifying problems, and proposing solutions. This role will work with business partners to elicit high-level requirements and capture business needs to understand technology solutions needed; understand the customer journey and define user requirements. In addition, they will promote architectural consistency and usability standards as well as defining and executing test cases. The BA will work with the business partners and the information technology staff to identify technologies to improve business processes. The BA, FICO will work as a liaison between the IT department and the assigned business units to analyze, communicate, and validate requirements for changes to business process and policies. In addition, the BA will focus on improving how the business operates by applying best practices to the individual business area within SAP Key Duties: Identify business process improvement opportunities. Productively working with and influencing the business area. Participate in future SAP Discover, Build, Test and Deploy activities. Identify and define business requirements with outcome criteria and metrics. Map business processes. Identify and resolve issues. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to project team and implementation consultants. Maintain training documentation. Train users on proper usage of the SAP system. Ability and willingness to travel within the United States and internationally to support future SAP deployments. Travel Requirement: This position is based in our Technology Centre located in downtown Ahmedabad and will require an initial on-site visit (at our manufacturing and office complex in Sanand) of at least 2 weeks as well as a potential trip to Ohio, USA for 4-6 weeks to learn the company's global SAP configuration. There is also an expectation that potential 2-week trips will be made for training/localization purposes to our international locations and additional 2-week trips at go-live for on-site support and hyper care. Periodic trips of one or two weeks to Sanand will be needed depending on the project needs. Qualifications: Requires a Bachelors degree in the field of business administration, computer science, finance, information systems, or similar field, or equivalent experience. A minimum of 35 years experience as a Business Analyst preferred. Experience with supporting and enhancing SAP S/4HANA preferred. Experience with FICO strongly preferred. Broad IT domain experience, preferably in three or more of the following areasApplications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support. Familiarity with business structure and operations outside of IT. Must have above average ability to communicate both in writing and orally. Must be self-motivated to work independently. Must be able to drive collaboration among different personalities and departments. Experience in converting business requirements and functional requirements to use cases and user stories with acceptance criteria. Demonstrated ability to engage both developers and business partners to achieve target outcomes Must be willing to work unusual hours when required. Must be dependable and punctual. Willingness to travel domestically and internationally on occasion. Shift Hours: US hours2:30pm to 11:30pm IST Key Skills : Company Profile Since its founding more than 60 years ago, the company has grown into a global company and leading producer of monolithic --- ceramics. They serve multiple industries with a commitment to providing exceptional service and top quality refractories and precast shapes.
Posted 4 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Service Engineers (Male Candidates Preferable): Hiring Service Engineers having 1-3 years of relevant work. (Location: Ahmedabad) Responsibilities: Handling Customer Complaints and customer query. Diagnoses equipment problems and repairing at service department. Performs calibrations relevant to assigned customer base independently. Coordinates and conducts installation and maintenance activities. Implements the operational & Field Service . Requirements: Diploma/B.E. in Instrumentation & Control OR Electronics & Communications, ITI Instrument Mechanics. Good verbal & written communication skills. Must have practical technical knowledge. Willing to travel extensively PAN India A minimum of 1 year experience.
Posted 1 month ago
3.0 - 8.0 years
1 - 6 Lacs
Thane, Mumbai (All Areas)
Work from Office
Service Engineer Position Description Reporting to: Regional Manager Service Nephrology Business Summary of Role: To ensure timely installations and service of installed equipment. To ensure frequent visits to KOLs and fast issue resolution. Individual responsibility for assigned territory. Maintain good relations with all stake holders technicians, doctors, center managers. Demonstrate strong problem-solving skills & customer handling skills. Responsibilities in Detail: Install, calibrate, and maintain dialysis machines and related medical equipment. Perform routine preventive maintenance to minimize equipment downtime. Ensure good relations with all KOLs and with technician groups. Ensure seamless demo of equipment in the assigned territory with help of clinical team members. Diagnose technical issues and repair dialysis machines in a timely and efficient manner. Conduct performance testing and quality assurance checks. Provide technical support and training to medical staff on proper equipment usage. Maintain accurate records of service and repairs performed. Collaborate with internal stake holders for spare parts and technical support. Stay updated on technological advancements and best practices in dialysis equipment maintenance. Assisting sales and clinical team members to conduct technician and doctor CMEs. Participate in weekly / monthly review meetings with Regional Service head to gauge performance against assigned KRAs and taking necessary actions to improve performance. Qualifications, Experience and Competencies Required: PROFESSIONAL EXPERIENCE 3+ years of experience in servicing dialysis or other medical equipment. Should possess Knowledge of dialysis treatment processes and related biomedical principles. Ability to read and interpret technical manuals and schematics. Ability to work independently and respond to emergency repair requests. Willingness to travel to various healthcare facilities as required. Education- Bachelor's degree or diploma in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related field. Page 1 of 2
Posted 1 month ago
3.0 - 8.0 years
1 - 6 Lacs
Coimbatore
Work from Office
Service Engineer Position Description Reporting to: Regional Manager Service Nephrology Business Summary of Role: To ensure timely installations and service of installed equipment. To ensure frequent visits to KOLs and fast issue resolution. Individual responsibility for assigned territory. Maintain good relations with all stake holders technicians, doctors, center managers. Demonstrate strong problem-solving skills & customer handling skills. Responsibilities in Detail: Install, calibrate, and maintain dialysis machines and related medical equipment. Perform routine preventive maintenance to minimize equipment downtime. Ensure good relations with all KOLs and with technician groups. Ensure seamless demo of equipment in the assigned territory with help of clinical team members. Diagnose technical issues and repair dialysis machines in a timely and efficient manner. Conduct performance testing and quality assurance checks. Provide technical support and training to medical staff on proper equipment usage. Maintain accurate records of service and repairs performed. Collaborate with internal stake holders for spare parts and technical support. Stay updated on technological advancements and best practices in dialysis equipment maintenance. Assisting sales and clinical team members to conduct technician and doctor CMEs. Participate in weekly / monthly review meetings with Regional Service head to gauge performance against assigned KRAs and taking necessary actions to improve performance. Qualifications, Experience and Competencies Required: PROFESSIONAL EXPERIENCE 3+ years of experience in servicing dialysis or other medical equipment. Should possess Knowledge of dialysis treatment processes and related biomedical principles. Ability to read and interpret technical manuals and schematics. Ability to work independently and respond to emergency repair requests. Willingness to travel to various healthcare facilities as required. Education- Bachelor's degree or diploma in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related field. Page 1 of 2
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Madurai, Hyderabad, Coimbatore
Work from Office
Preferred candidate profile Education Qualification: Diploma in ECE/EEE. Min 6 months experience in service/ maintenance/ troubleshooting of Textile Spinning machines
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Chennai
Work from Office
Role & responsibilities : SERVICE ENGINEER -RESPONSIBLE FOR ELECTRICAL & ELECTRONICS EQUIPMENT SERVICE AND INSTALLATION . Preferred candidate profile CANDIDATE SHOULD BE -ELECTRICAL & ELECTRONICS BACK GROUND .
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Required Male Fresher's with Bike Role & responsibilities Service, Maintenance Preferred candidate profile Service, Maintenance Salary 19,500/- Net and Medical benefits & Incentives, Fuel Allowances
Posted 1 month ago
2.0 - 3.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities Provide prompt & efficient service to customers for the printers supplied by the company and are under warranty / AMC. Ensure immediate response & low resolution time for all such printers. Take technical guidance/ help timely, in resolving customer issues, if any. Efficiently demonstrate the printers to Customer and its operators. Installation of printers to be effectively done, to avoid break downs due to improper installations. Raise requisition for correct spare after proper diagnosis and to obtain such spare from reporting office without losing much time for warranty/ CAMP printers. To promptly return the defective spare part used for warranty/ CAMP printers. Safely stock & maintain spares inventory issued by the Company & ensure all such spares are in working condition always. Ensure AMC/ spare quotes are sent to customers for the respective territory through office promptly & escalate in case of abnormal pendency. Regularly update on technical briefings and bulletins and periodically upgrade the technical and commercial skills. Ensure diligent follow ups for business in terms of AMC/CAMP & Filter sales etc. Guide customers regarding stocking of consumables. 100% adherence on installation standards and ensure the same is maintained as long as it is under CPL obligation. Follow customer given safety norms whilst in their premises & maintain discipline. 100% compliance to guidelines given by the superiors from time to time. Develop good rapport / relations with customers. Timely submit service reports/ monthly reports alongwith travel expenses and provide feedback as per prevalent system to office/ seniors regarding service calls status on real time basis. Ensure proper upkeep of tool kit on regular basis. Should be well dressed, tidy & presentable when on duty. Should have a mobile in working condition round the clock & attend promptly customers calls on mobile. Should be prepared to attend service calls beyond office hours, in case of any emergency & situation demands. Undertake frequent upcountry travelling & sometimes even at short notice. Should atleast own a two-wheeler. Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems. Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements. Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Documents service and installation actions by completing forms, reports, logs, and records. Maintains customer confidence by keeping service information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications. Accomplishes operations and organization mission by completing related results as needed. Preferred candidate profile Should have done Technical Eletronics/Electrical Service Should have worked in Field Service Have good knowledge of the territory he will work in.
Posted 1 month ago
2.0 - 4.0 years
3 - 6 Lacs
Bharuch, Vapi, Surat
Work from Office
Job Title: Service Engineer Air Compressors Location: South Gujarat (Bharuch Vapi/Daman/Silvasa) Department: Service & Maintenance Reports To: Service Manager / Technical Head Job Summary: We are looking for a technically skilled and customer-focused Service Engineer Air Compressors to manage the installation, maintenance, troubleshooting, and repair of industrial air compressor systems. We are authorised dealers of Chicago Pneumatic, Kaishan Machinery (INDIA) Pvt. Ltd., ANEST IWATA Motherson Limited, Trident Pneumatic Pvt. Ltd. The ideal candidate will ensure high levels of customer satisfaction through prompt and efficient service delivery while maintaining safety and operational standards. Key Responsibilities: Perform installation, commissioning, and routine maintenance of air compressor systems. Troubleshoot and repair mechanical, electrical, and pneumatic issues in compressors. Provide technical support and training to clients for optimal equipment usage. Maintain detailed service reports, documentation, and records of site activities. Ensure compliance with safety standards and operational protocols during field visits. Respond to breakdown calls and emergency service requests. Coordinate with the spare parts department for timely availability of components. Provide feedback to the product and service team for continual improvement. Maintain a professional and customer-oriented attitude during field operations. Required Qualifications & Experience: ITI, Diploma or Bachelor’s Degree in Mechanical/Electrical Engineering. 1–5 years of hands-on experience in servicing industrial air compressors. Strong technical knowledge of various compressor types (rotary screw, piston, oil-free, etc.). Ability to read and interpret technical diagrams and manuals. Familiarity with tools, diagnostic equipment, and safety protocols. Good communication and problem-solving skills. Willingness to travel extensively to client locations. Desirable Qualities: Technically curious and eager to learn new technologies. Organized, punctual, and detail-oriented. Ability to work independently and manage time effectively. Team player with a proactive service mindset. Compensation: Competitive salary with performance-based incentives. Travel reimbursements as per company norms. To Apply: Please send your updated resume to hr1@shahgroup.co with the subject line “Application – Service Engineer (Air Compressors)”.
Posted 1 month ago
1.0 - 4.0 years
1 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
Role & responsibilities - Service Engineer for Welding & Cutting Equipment - Prepare and deliver technical presentation explaining products/service - Provide Maintenance support for Welding Equipment - Provide technical support & training to end user - Provide manufacturing improvement implementations at client site - Resolve customer queries and complain - Prepare cost estimates for service inquiries - Reach out to clients, provide quotes and Follow-up - Inform and Market new products to existing clients - Co-ordinate with supplier and buyer for product demonstration - Create daily report of client visits and inquires - Must be able to contribute team efforts by accomplishing related results as needed - Must be able to drive 2-wheeler - Must be willing to Business travel Preferred candidate profile - Diploma / B.E. - 2 Years of work experience in related field - Welding Equipment Knowledge preferable - Must have technical & electrical knowledge - Computer Skills: Microsoft Office (Word, Excel, PowerPoint, Outlook) - Professional Communication Skills - Must be able to Communicate in Gujarati, Hindi, and English
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Responsibilities: * Installation & De-installation * Maintain equipment Note: 1. Candidate from North Region will be prefer. 2. Qualification: ITI Electronics, Electrical, Diploma in Electronic and B.Tech. Travel allowance Mobile bill reimbursements Food allowance Health insurance Annual bonus
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Varanasi
Remote
Role & responsibilities Onsite Troubleshooting: Conduct thorough inspections and fault diagnostics of solar pumping systems installed at customer sites. Identify and resolve technical issues, such as electrical faults, pump malfunctions, or any other system-related problems. Warehouse Visits: Coordinate with clients to visit their warehouses for necessary repair work and ensure that Motor / Pump / Controller are functioning optimally and fulfils warranty requirements. Repair and Maintenance: Perform repairs and maintenance tasks on solar pumping systems, ensuring that they function optimally and adhere to industry standards. This may include replacing faulty components ( Pump / Motor / Controller) , wiring, or any other necessary repairs. Customer Support: Interact with customers in a professional and courteous manner, addressing their concerns and inquiries. Provide clear explanations of the service processes and offer appropriate solutions to ensure customer satisfaction. Warranty Services: Administer warranty services for solar pumping systems and handle warranty-related claims efficiently. Coordinate with the relevant department and Authorised Service Center to ensure seamless service delivery to customers. Documentation and Reporting: Use email and an Android App to report your daily assignments, completed tasks, and updates on ongoing service activities. Maintain accurate records of service calls, repairs, and customer interactions. Prepare detailed service reports and submit them in a timely manner to the supervisor. Service Material Management: Keep track of service materials and spare parts, ensuring that you have an adequate inventory to meet service demands. Properly organise and store materials at your location for easy accessibility. Training and Development: Stay updated with the latest advancements in solar technology and attend training sessions to enhance technical knowledge and skills. Continuously improve your expertise in troubleshooting and repairing solar pumping systems. Quality and Efficiency: Strive to deliver high-quality service and resolve complaints efficiently, minimizing system downtime and ensuring customer satisfaction. Safety Compliance: Adhere to all safety guidelines and protocols while performing service tasks, ensuring a safe working environment for yourself and others around you.
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Jalgaon, Nandurbar, Aurangabad
Work from Office
Role & responsibilities Onsite Troubleshooting: Conduct thorough inspections and fault diagnostics of solar pumping systems installed at customer sites. Identify and resolve technical issues, such as electrical faults, pump malfunctions, or any other system-related problems. Warehouse Visits: Coordinate with clients to visit their warehouses for necessary repair work and ensure that Motor / Pump / Controller are functioning optimally and fulfils warranty requirements. Repair and Maintenance: Perform repairs and maintenance tasks on solar pumping systems, ensuring that they function optimally and adhere to industry standards. This may include replacing faulty components ( Pump / Motor / Controller) , wiring, or any other necessary repairs. Customer Support: Interact with customers in a professional and courteous manner, addressing their concerns and inquiries. Provide clear explanations of the service processes and offer appropriate solutions to ensure customer satisfaction. Warranty Services: Administer warranty services for solar pumping systems and handle warranty-related claims efficiently. Coordinate with the relevant department and Authorised Service Center to ensure seamless service delivery to customers. Documentation and Reporting: Use email and an Android App to report your daily assignments, completed tasks, and updates on ongoing service activities. Maintain accurate records of service calls, repairs, and customer interactions. Prepare detailed service reports and submit them in a timely manner to the supervisor. Service Material Management: Keep track of service materials and spare parts, ensuring that you have an adequate inventory to meet service demands. Properly organise and store materials at your location for easy accessibility. Training and Development: Stay updated with the latest advancements in solar technology and attend training sessions to enhance technical knowledge and skills. Continuously improve your expertise in troubleshooting and repairing solar pumping systems. Quality and Efficiency: Strive to deliver high-quality service and resolve complaints efficiently, minimizing system downtime and ensuring customer satisfaction. Safety Compliance: Adhere to all safety guidelines and protocols while performing service tasks, ensuring a safe working environment for yourself and others around you.
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Perform routine maintenance & servicing of man-riding hoists, boom lifts, & scissor lifts to ensure their optimal performance & safety. Troubleshoot & repair issues related to control panels, electrical circuits. resolve breakdowns efficiently Provident fund Health insurance
Posted 1 month ago
2.0 - 3.0 years
1 - 3 Lacs
Pune
Work from Office
Install, maintain, and repair equipment at client sites. Ensure proper functioning, troubleshoot issues, and provide technical support. Maintain service records and ensure customer satisfaction. Travel may be required. Tech skills essential.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Hybrid
Position : Service Engineer Bike & LLR or Driving License Role & responsibilities Service Engineer, Maintenance Preferred candidate profile Basic Knowledge about Electronics
Posted 1 month ago
5.0 - 10.0 years
2 - 3 Lacs
Ambikapur, Hyderabad, Raipur
Hybrid
Roles and Responsibilities 1. Maintenance of Trail run, Repair, Maintenance, of Rice Mill Machinery. 2. Ensure customer satisfaction to avoid escalation of issues 3. Responsible and accountable for service deliverables 4. Ensure there is an adequate amount of Spares to cater to all customer calls 5.Providing necessary skills / training to the team members based on needs and gaps Candidate should be from Rice Mill Machinery industry Additional 1. Min 5-10 Years experienced candidates. 2. ITI/Diploma in Fitter. 3. Ready with Passport and Ready to Travel in India and Abroad.
Posted 1 month ago
2.0 - 3.0 years
1 - 3 Lacs
Mangaluru, Bengaluru
Work from Office
Role & responsibilities Provide prompt & efficient service to customers for the printers supplied by the company and are under warranty / AMC. Ensure immediate response & low resolution time for all such printers. Take technical guidance/ help timely, in resolving customer issues, if any. Efficiently demonstrate the printers to Customer and its operators. Installation of printers to be effectively done, to avoid break downs due to improper installations. Raise requisition for correct spare after proper diagnosis and to obtain such spare from reporting office without losing much time for warranty/ CAMP printers. To promptly return the defective spare part used for warranty/ CAMP printers. Safely stock & maintain spares inventory issued by the Company & ensure all such spares are in working condition always. Ensure AMC/ spare quotes are sent to customers for the respective territory through office promptly & escalate in case of abnormal pendency. Regularly update on technical briefings and bulletins and periodically upgrade the technical and commercial skills. Ensure diligent follow ups for business in terms of AMC/CAMP & Filter sales etc. Guide customers regarding stocking of consumables. 100% adherence on installation standards and ensure the same is maintained as long as it is under CPL obligation. Follow customer given safety norms whilst in their premises & maintain discipline. 100% compliance to guidelines given by the superiors from time to time. Develop good rapport / relations with customers. Timely submit service reports/ monthly reports alongwith travel expenses and provide feedback as per prevalent system to office/ seniors regarding service calls status on real time basis. Ensure proper upkeep of tool kit on regular basis. Should be well dressed, tidy & presentable when on duty. Should have a mobile in working condition round the clock & attend promptly customers calls on mobile. Should be prepared to attend service calls beyond office hours, in case of any emergency & situation demands. Undertake frequent upcountry travelling & sometimes even at short notice. Should atleast own a two-wheeler. Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems. Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements. Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Documents service and installation actions by completing forms, reports, logs, and records. Maintains customer confidence by keeping service information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications. Accomplishes operations and organization mission by completing related results as needed. Preferred candidate profile Should have done Technical Eletronics/Electrical Service Should have worked in Field Service Have good knowledge of the territory he will work in.
Posted 1 month ago
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