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Primus Global Technologies
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Service Desk Management

Service Desk Management

Primus Global Technologies

0 years

2 - 3 Lacs

gurugram

Posted:1 month ago| Platform:

Apply

Skills Required

service desk management service desk fresher helpdesk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Application Tech Support Practitioner | Gurugram

Face-to-Face Interview Drive on 13th November

Location:

Key Responsibilities:

Build functional knowledge and support the team effectively
Participate in problem-solving discussions
Assist in troubleshooting and resolving client concerns
Collaborate with team members to enhance service delivery
Document client interactions & resolutions for process improvement

Professional & Technical Skills:

Proficiency in Service Desk Management

Good to Have:

Experience with CRM tools
Familiarity with ticketing & incident management tools
Strong verbal & written communication
Collaborative team mindset

Work Model:

12th November to 8907079864 or svenugopal@primusglobal.com

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Primus Global Technologies

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