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Service Desk Engineer

Axiom Technologies
Bengaluru

Posted:1 day ago

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Job Description

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Location: Pune or Bangalore

Shift: Candidates must be willing to work the US night shift. Communication: Strong verbal and written communication skills are essential. Assessment: Candidates must be able to clear the Voice & Accent (V&A) assessment.

Preferred Candidate Profile:

  • Experience in Service Desk / IT Helpdesk / Technical Support.
  • Good knowledge of incident management, ticketing tools, and basic IT troubleshooting.
  • Ability to handle user queries professionally and provide timely resolutions.
  • Strong customer service and problem-solving skills.

Please prioritize candidates with strong communication skills and immediate availability, as clearing the V&A assessment is a key requirement.


What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.in@axiomtechnologies.com

Skills Required

Service Desk IT Services Service Delivery Voice and Accent IT Helpdesk Technical Support Incident Management Ticketing Tools Troubleshooting Customer Service Strong Communication Skills IT support

Free courses, interview questions and practice for each skill.

Job Type

Full Time

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