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Service Desk Associate Bangalore (WFO)

Service Desk Associate Bangalore (WFO)

2coms

0 - 5 years

2 - 3 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

it support hiring ticketing tools networking it service desk service request technical support service desk concepts remote support incident management writing desk desktop support troubleshooting it helpdesk basic technical skills slas communication skills hardware

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY Hiring Service Desk Associate - Bangalore(WFO), Salary: 3.5 LPA Location: Bangalore (Work from Office) Only freshers can apply Joining: Immediate Joiners Only Role Overview: Join Wipro as a Service Desk Associate and become the first point of contact for IT support. You’ll assist users via phone, chat, or email to resolve hardware, software, and network issues. Ideal for those with good communication and a tech-savvy mindset! Provide first-level IT support to end-users Troubleshoot hardware, software, and networking issues Log and track tickets, escalate as needed Ensure quick resolution of service requests Work closely with internal teams to improve user experience. Requirements Required Skills & Qualifications: Graduates only (technical background preferred) Excellent English communication both spoken & written Basic understanding of IT concepts & troubleshooting Willing to relocate (relocation bonus provided) Must be immediate joiners only Benefits Relocation Bonus will be provided Medical & PF benefits Great career growth and IT learning opportunities

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2coms

www.2coms.com

Recruitment & Consulting

Bangalore

501-1000 Employees

960 Jobs

Key People

Sourav Ghosh

Founder & CEO
Sanjeev S.

Chief Operating Officer
Suresh S.

Director

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Service Desk Associate Bangalore (WFO)

Experience & Salary

Skills Required

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