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Service Desk Associate Bangalore (WFO)

Service Desk Associate Bangalore (WFO)

2coms

0 - 5 years

3 - 4 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

cleaning it support networking it service desk housekeeping technical support service desk voice process remote support active directory desk desktop support hospitality it helpdesk troubleshooting hotel hardware troubleshooting incident communication skills hardware

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY Hiring for service desk role for Bangalore location, Salary up-to 7 LPA Job Title: Service Desk Associate Location: Bangalore (Work from Office) Fresher Salary: 3.5 LPA CTC Exp Sal up-to 7 LPA CTC Experience: Freshers & Experienced Candidates Joining: Immediate Joiners Only Job Overview: Wipro is hiring Service Desk Associates for its offices in Bangalore. We are looking for candidates with excellent communication skills and technical knowledge to provide high-quality IT support. If you are ready to relocate, a relocation bonus will be provided. Key Responsibilities: Provide first-level IT support to end-users via phone, email, and chat. Diagnose and troubleshoot hardware, software, and network issues. Log incidents, track resolutions, and escalate complex issues as needed. Ensure timely resolution of IT service requests to meet SLAs. Maintain accurate records of technical issues and resolutions. Collaborate with internal teams to enhance user experience. Requirements Education: Graduation is mandatory; technical graduation is preferred. Communication: Excellent English communication skills are mandatory. Technical Knowledge: Basic understanding of IT concepts, networking, and troubleshooting. Availability: Only immediate joiners will be considered. Benefits Competitive salary of 3.5 LPA to upto 7 lpa Relocation bonus for candidates moving to Bangalore Both way cab facilitates.

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2coms

www.2coms.com

Recruitment & Consulting

Bangalore

501-1000 Employees

960 Jobs

Key People

Sourav Ghosh

Founder & CEO
Sanjeev S.

Chief Operating Officer
Suresh S.

Director

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Service Desk Associate Bangalore (WFO)

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Service Desk Associate Bangalore (WFO)

Experience & Salary

Skills Required

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Job Description

More Jobs at 2coms