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Axa Xl
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Service desk Analyst

Service desk Analyst

0 - 2 years

|

1 - 5 Lacs

Posted:1 month ago| Platform:

Apply

Skills Required

customer support it helpdesk it service desk excellent communication in english service desk

Work Mode

Work from Office

Job Type

Full Time

Job Description

0-2 years of experience on Service Desk.

Outstanding customer service skills and a customer first” mentality are a must.
Advanced knowledge of IT principles and most supported systems and basic understanding of less commonly used systems.
Subject matter ability in multiple areas of support.
Strong technical knowledge and working experience with Microsoft products including email, Client, Server, Network and Telephony technologies, Mobile Computing, Directory Services, and overall understanding of infrastructure, desktop, and applications technologies.
Excellent verbal and written communication skills

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