Service Delivery

3.0 years

0 Lacs

Bengaluru, Karnataka

Posted:1 week ago| Platform:

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Skills Required

Bachelor's degree Diploma Communication skills

Work Mode

On-site

Job Type

Job Description

Job Description 1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT 2 Daily review of pending complaints 3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint 4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target 5 Arranging to send defective material back 6 Raising warranty claims wherever applicable 7. Submission of offers for NON AMC i.e Spares & R&S as per company guidelines and policies and booking and billing the orders Key Responsibilities: Good Communication Troubleshooting VRF Ductable Short Info Posted: 0 day(s) ago Location: Bengaluru Qualifications: Diploma/ BE/ B.Tech Experience: 3 Years - 0 Months To 9 Years - 0 Months

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