Job
Description
As a Value Architect Manager at Accenture, you will be part of a team providing transformation services driven by key offerings like Living Marketing, Connected Commerce, and Advanced Customer Engagement. Your role will involve helping clients become living businesses by optimizing their marketing, sales, and customer service strategy to drive cost reduction, revenue enhancement, customer satisfaction, and positive impacts on front end business metrics. **Roles & Responsibilities:** - Translate strategic objectives into high-impact use cases in your specific area of expertise. - Understand clients" business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) for inclusion in the business case. - Ideate and execute compelling value creation workshops. - Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. - Own every stage of the value creation process, from research and identification to value drafting and dashboarding. - Define value architecting requirements and collaborate with Accenture teams to deliver solutions. - Advise clients on industry best practices and client examples of value creation and realization. - Continually experiment with new tools, technologies, and sharpen analytical skills. - Lead and collaborate with both offshore and onshore cross-functional and technical teams, including client-side managers, business heads, and other stakeholders. - Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops. - Ability to create hypothesis based on understanding clients" issues. **Professional & Technical Skills:** - Apply best of breed Excel practices with solid knowledge of formulas and macros. - Develop interactive models using relevant dashboard creation platforms like Power BI, Tableau. - Demonstrate creativity and the ability to abstract value into a compelling business story. - Participate in pre-sales activities including response to RFPs, creating proofs of concept, effective presentations, demonstrating solutions during client meetings, effort and cost estimation processes, etc. - Engage in practice-specific initiatives such as creating points of view, reusable assets on contact center space, analysis on industry research and market trends, and bringing innovative solutions. **Qualification Required:** - 7 to 14 years of experience in strategy/value office & consulting roles with P&L exposure. - Deep understanding of Customer Service function for two industries. - Good understanding of sales & marketing as a function. - Solid experience in developing quantitative models. - Conducting qualitative & quantitative research. - Anchoring client/senior stakeholder conversations. - Creating engaging storyboards using data visualization tools like Power BI, Tableau. - Passionate about storytelling and excellent visual skills using tools like PowerPoint, Figma. (Note: Additional information about the company Accenture was not provided in the Job Description.),
