Service Coordinator / Operations Executive

Job Description
We are hiring a Service Coordinator / Operations Executive with 1+ year of experience in service coordination, customer support, or operations (medical/industrial equipment preferred).

Key Responsibilities

• Handle customer service calls and assign jobs to field engineers.
• Coordinate preventive maintenance and service schedules.
• Track AMC/CMC contracts, warranty coverage, and service history.
• Prepare quotations and service-related documentation.
• Maintain reports using Advanced Excel (VLOOKUP, HLOOKUP, Pivot Tables).
• Manage customer communication, inquiries, and feedback.

Candidate Profile

• Min 1 year of experience in service coordination / operations / admin.
• Strong in MS Excel (advanced formulas, reporting, data analysis).
• Good communication, coordination, and problem-solving skills.
• Experience in quotation preparation will be an added advantage.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund