Service & Application Engineer

As a Service & Application Engineer, you will be responsible for installing, maintaining, troubleshooting, and demonstrating ventilators and anesthesia workstations along with other critical care products. Your role will involve acting as the technical interface between customers and the company to ensure excellent product application support and user experience. Key Responsibilities: - Install and configure ventilators and anesthesia workstations and other critical care products at customer sites. - Conduct hands-on product demonstrations for clinicians and hospital staff. - Provide in-depth training to end users to ensure safe and effective use of equipment. - Perform preventive and corrective maintenance following company and manufacturer protocols. - Diagnose and resolve technical issues promptly and professionally. - Support the sales team with technical presentations and product demonstrations. - Maintain accurate service records, training documentation, and customer feedback reports. - Stay up-to-date with the latest features and advancements in critical care equipment. - Ensure compliance with safety, regulatory, and quality standards. - Collaborate with sales and R&D teams to support pre- and post-sales activities. Qualifications Required: - Bachelor's degree/diploma in Engineering (Biomedical/Electronics/Electricals or related field). - Minimum 2-5 years of experience in installing, servicing, and demonstrating critical care devices, especially ventilators and anesthesia workstations. - Strong problem-solving skills and a customer-oriented approach. - Willingness to travel frequently. The company also offers health insurance, day shift, morning shift, and performance bonus as part of the benefits package.,