Home
Jobs

Posted:1 day ago| Platform: SimplyHired logo

Apply

Skills Required

In-person Diploma

Work Mode

On-site

Job Type

Full Time

Job Description

An Automotive Service Advisor acts as a crucial liaison between customers and the service department in an automotive setting, typically at a dealership or repair shop. Their primary role is to ensure customer satisfaction by effectively communicating service needs, providing estimates, and managing the repair process. Key Responsibilities: Customer Interaction: Greeting customers, listening to their concerns, and documenting their service requests. Needs Assessment: Evaluating the vehicle's issues, providing repair recommendations, and explaining the work needed. Estimating Costs: Developing accurate cost estimates for repairs and maintenance services. Scheduling & Coordination: Scheduling service appointments and coordinating with technicians. Communication: Clearly explaining vehicle issues, repair processes, and costs to customers. Service Recommendation: Recommending necessary services or repairs based on vehicle history and manufacturer guidelines. Order Management: Creating and managing repair orders, ensuring accuracy and completeness. Follow-up: Providing follow-up communication with customers during the repair process. Complaint Resolution: Addressing customer concerns and resolving issues in a timely manner. Sales & Upselling: Identifying opportunities to upsell additional services or products. Record Keeping: Maintaining accurate records of service orders, invoices, and customer information. Quality Assurance: Ensuring the service center meets quality standards and customer satisfaction goals. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Diploma (Preferred) Work Location: In person

More Jobs at Honda Big wing Topline

Service Advisor

Hyderabad, Telangana

Experience: Not specified

|

INR 0 - 0 Lacs

Service Advisor

Hyderābād

Experience: Not specified

|

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start In Person Interview Now
Honda Big wing Topline

2 Jobs

RecommendedJobs for You

Honda Big wing Topline logo

Service Advisor

Honda Big wing Topline

Hyderābād

Marikar (motors)ltd logo

Service Advisor

Marikar (motors)ltd

Pathanamthitta

Service Advisor

GL MOTORS

Tambaram, Chennai, Tamil Nadu

Service Advisor

QDegrees Services

Namakkal, Tamil Nadu

Service Advisor

Honda Big wing Topline

Hyderabad, Telangana

Cars24 logo

Service Advisor

Cars24

Mumbai/Bombay

Service Advisor

VR Suzuki

Salem, Tamil Nadu

Service Advisor

VISHWABHARTI AUTOMOBILES

Raipur, Chhattisgarh

Service Advisor

Kairali Ford

Kottayam, Kerala

Service Advisor

MP Automobiles

Shivaji Nagar, Pune