Service Advisor

0 years

1 - 2 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A service advisor in an automotive dealership acts as a crucial link between customers and the service department. They manage communication, schedule appointments, and ensure smooth service delivery. Service advisors are responsible for understanding customer needs, explaining necessary repairs, providing cost estimates, and coordinating with technicians. They also handle paperwork, manage workflow, and ensure customer satisfaction. Key Responsibilities:

  • Customer Interaction:Greeting customers, understanding their vehicle concerns, and explaining recommended services.
  • Service Recommendations:Advising customers on necessary repairs, maintenance, and potential cost savings, often involving consultations with technicians.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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