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Service Advisor

0 years

0 Lacs

India

Posted:13 hours ago| Platform:

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Skills Required

service maintenance authorization upselling

Work Mode

On-site

Job Type

Full Time

Job Description

As a Service Advisor, you will be the primary point of contact between customers and the service department. Your role involves assisting customers with service needs , providing recommendations, and ensuring a smooth service experience . Key Responsibilities: Customer Interaction: Greet customers professionally, listen to their concerns, and gather details about their vehicle’s condition. Service Recommendations: Explain necessary repairs, offer cost estimates, and suggest maintenance services. Appointment Scheduling: Manage service bookings and coordinate with technicians for timely completion. Documentation: Maintain detailed service records and ensure proper authorization for repairs. Customer Education: Advise customers on regular maintenance schedules and best practices for vehicle care. Upselling & Cross-Selling: Identify opportunities to promote additional services or accessories. Quality Assurance: Follow up with customers post-service to ensure satisfaction and address concerns. Technical Knowledge: Stay updated on two-wheeler technologies, service procedures, and industry trends. Job Type: Full-time Pay: ₹13,000.63 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 23/06/2025

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Arun Automobiles
Arun Automobiles
www.arunautomobiles.com

Automotive

Delhi

50-100 Employees

3 Jobs

    Key People

  • Arun Kumar

    Founder & CEO

  • Rita Sharma

    Sales Manager

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