Senior Travel Consultant Afternoon Shift

As a Senior Travel Consultant/Travel Agent at Accord Travels, you will play a crucial role in ensuring seamless travel experiences for our clients. Your passion for travel, strong organizational skills, and dedication to exceptional customer service will be instrumental in delivering outstanding service. **Key Responsibilities:** - Assist clients with booking flights, hotels, rental cars, and other travel-related services. - Ensure accurate and timely processing of reservations. - Provide recommendations tailored to client preferences and needs. - Address inquiries and resolve issues promptly to offer excellent customer support. - Offer travel advice and alternatives to meet client expectations. - Assist clients with changes or modifications to their reservations. - Maintain organized records of all travel reservations. - Prepare and distribute necessary documentation to clients. - Collaborate with team members to ensure smooth coordination. - Stay up-to-date with travel industry trends, regulations, and product knowledge. - Contribute to team discussions for continuous improvement of services. **Qualifications:** - Bachelor's degree in a relevant field is preferred. - Previous experience in travel reservations or customer service is an advantage. - Strong organizational skills with attention to detail. - Excellent communication and interpersonal abilities. - Familiarity with travel booking systems and software is a plus. - Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously. If you are enthusiastic about travel, dedicated to providing excellent service, and ready to contribute to creating unforgettable experiences, we invite you to apply for this full-time position. The role includes evening and UK shifts with performance and yearly bonuses. The job location is in Kochi, Kerala, and requires a total of 2 years of work experience with availability for night shifts.,