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1.0 - 3.0 years
0 Lacs
india
Remote
About The Opportunity We operate in the Travel & Tourism sectorspecialising in tours, reservations and travel services for domestic and international travellers. This is a fully remote, customer-facing role supporting guest enquiries via email and live chat across booking, itinerary and post-booking lifecycle. Primary Title: Customer Support Executive (Email & Chat) Role & Responsibilities Respond promptly and professionally to customer enquiries via email and live chathandle booking requests, itinerary changes, cancellations, refunds and pre-travel guidance. Use the CRM/ticketing system to create, update and close tickets accurately; maintain clear case notes and enforce SLA targets and qua...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
Accord Travels is currently seeking a detail-oriented and customer-focused individual to join us as a Senior Travel Consultant/Travel agent. In this role, you will be at the forefront of our operations, assisting clients with travel reservations and ensuring their journey is hassle-free. If you have a passion for travel, excellent organizational skills, and a commitment to delivering outstanding service, we want to hear from you. Responsibilities: Booking and Reservation: - Assist clients with booking flights, hotels, rental cars, and other travel-related services. - Ensure accurate and timely processing of reservations. - Provide recommendations based on client preferences and needs. Custom...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As an expert all-round travel consultant, you have an opportunity to utilize your skills to the fullest by joining our growing team. We are looking for a friendly, hard-working individual who is ambitious, results-driven, and goal-oriented. In this role, you will be responsible for playing multiple key roles within the company, including Travel Consultant, Account Manager, Relationship Manager, Customer Service Representative, and Sales Representative/Business Development Representative. Your duties will involve travel consulting, booking, and post-travel management, as well as managing various types of customers such as Retail, Walk-ins, Counter Sales, Corporate, and Sub-agent customers. Yo...
Posted 1 month ago
5.0 - 10.0 years
4 - 9 Lacs
Goregaon, Mumbai (All Areas)
Work from Office
Role & responsibilities Coordinate visits of senior business stakeholders Ensure organisational charts for teams are up to date Responsible for all the logistics such as travel, ground transport and Visas for the senior staff Act as a Coordinator for all activities/events as may be required from time to time, and dealing with event management teams Work as poc with CRES, Location strategy, GTIS, HR teams for various requirements Arrange conferences, meetings, and travel reservations for office personnel Compose, type, and distribute meeting notes, routine correspondence, and reports Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to th...
Posted 3 months ago
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