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2.0 - 6.0 years
0 Lacs
kerala
On-site
As a Senior Travel Consultant/Travel Agent at Accord Travels, you will play a crucial role in ensuring seamless travel experiences for our clients. Your passion for travel, strong organizational skills, and dedication to exceptional customer service will be instrumental in delivering outstanding service. **Key Responsibilities:** - Assist clients with booking flights, hotels, rental cars, and other travel-related services. - Ensure accurate and timely processing of reservations. - Provide recommendations tailored to client preferences and needs. - Address inquiries and resolve issues promptly to offer excellent customer support. - Offer travel advice and alternatives to meet client expectati...
Posted 1 week ago
5.0 - 6.0 years
3 - 15 Lacs
gurgaon, haryana, india
On-site
Job Summary: We are seeking an experienced Assistant Manager to oversee reservations and outbound operations. The ideal candidate will manage a team, handle client queries and escalations, liaise with suppliers, and ensure high-quality travel reservation services. This role involves both operations and relationship management within the travel sector. Key Responsibilities: Drive the overall operations of the reservations team Handle client enquiries and resolve escalations professionally Coordinate with suppliers to check availability and secure bookings Respond promptly to client queries and suggest optimal travel options Manage bookings, follow-up on confirmations, and gather post-service ...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Reservations & Ticketing Executive at our Gurgaon & Mumbai offices, your role will involve handling both domestic and international flight bookings using GDS platforms such as Amadeus, Galileo, and Sabre. You will be responsible for issuing, re-issuing, and canceling air tickets based on client requirements. Additionally, providing travel solutions, addressing customer queries, and ensuring a high level of customer satisfaction will be key aspects of your job. It will also be your responsibility to prepare travel itineraries, maintain booking records, and ensure compliance with airline and IATA policies. Key Responsibilities: - Handle domestic & international flight bookings using GDS p...
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Travel Associate at BCD, you are the face of the company, responsible for communicating and responding to requests from current and potential clients to help them travel smart and achieve their goals. Your key responsibilities include: - Searching and confirming travel reservations for customers - Demonstrating a strong understanding of client travel policies and providing consistent consultation to customers - Providing clients with necessary industry information, such as low fares, exchange costs, and penalties - Identifying opportunities to review operational processes and commercial relationships with clients to suggest improvements - Maintaining and expanding your knowledge ...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
india
Remote
About The Opportunity We operate in the Travel & Tourism sectorspecialising in tours, reservations and travel services for domestic and international travellers. This is a fully remote, customer-facing role supporting guest enquiries via email and live chat across booking, itinerary and post-booking lifecycle. Primary Title: Customer Support Executive (Email & Chat) Role & Responsibilities Respond promptly and professionally to customer enquiries via email and live chathandle booking requests, itinerary changes, cancellations, refunds and pre-travel guidance. Use the CRM/ticketing system to create, update and close tickets accurately; maintain clear case notes and enforce SLA targets and qua...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
Accord Travels is currently seeking a detail-oriented and customer-focused individual to join us as a Senior Travel Consultant/Travel agent. In this role, you will be at the forefront of our operations, assisting clients with travel reservations and ensuring their journey is hassle-free. If you have a passion for travel, excellent organizational skills, and a commitment to delivering outstanding service, we want to hear from you. Responsibilities: Booking and Reservation: - Assist clients with booking flights, hotels, rental cars, and other travel-related services. - Ensure accurate and timely processing of reservations. - Provide recommendations based on client preferences and needs. Custom...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As an expert all-round travel consultant, you have an opportunity to utilize your skills to the fullest by joining our growing team. We are looking for a friendly, hard-working individual who is ambitious, results-driven, and goal-oriented. In this role, you will be responsible for playing multiple key roles within the company, including Travel Consultant, Account Manager, Relationship Manager, Customer Service Representative, and Sales Representative/Business Development Representative. Your duties will involve travel consulting, booking, and post-travel management, as well as managing various types of customers such as Retail, Walk-ins, Counter Sales, Corporate, and Sub-agent customers. Yo...
Posted 3 months ago
5.0 - 10.0 years
4 - 9 Lacs
Goregaon, Mumbai (All Areas)
Work from Office
Role & responsibilities Coordinate visits of senior business stakeholders Ensure organisational charts for teams are up to date Responsible for all the logistics such as travel, ground transport and Visas for the senior staff Act as a Coordinator for all activities/events as may be required from time to time, and dealing with event management teams Work as poc with CRES, Location strategy, GTIS, HR teams for various requirements Arrange conferences, meetings, and travel reservations for office personnel Compose, type, and distribute meeting notes, routine correspondence, and reports Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to th...
Posted 4 months ago
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