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Senior Technical Network Engineer

Senior Technical Network Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Orange Business Services

8 - 12 years

17 - 19 Lacs

Gurugram

Posted:4 months ago| Platform:

Apply

Skills Required

Wireless Change management Automation Linux WAN SAT LAN Perl cisco Business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-free implementation and proactive network auditing
Optimize cost-effectiveness of service provisioning by efficient involvement of support models , tools and processes

Efficiently and promptly, plans and standardizes ways to minimize the impact of change and incidents on business operations
Responsible for implementing all IP configuration changes on the Customer network and incidents if agreed
Manage customer network integration and provide expertise to implement hybrid and customized networks for the company
To deliver outstanding customer experience via on-time, right first time implementation of customer RFCs
Maintain a high quality of output and ensure completion of tasks to a target of zero errors
Participate in Low Level Design calls with Technical Design Consultants and propose changes for Network Design Implementation and Integration
Knowledge of WAN, MLAN, WLAN, SDx, Optimization and Scripting (Automation)
Knowledge of New Technologies ISE, PRIME, DNA-C
Participate in Technical escalation management
Lead/drive Technical SPOC for L1-L2 teams, Escalation point of contact for the internal level 1 and 2 support team
Perform Quarterly/Half yearly technical audit for the designated customer network
Manage level3 incidents and lead technical discussions with customer and internal stakeholders
Deliver customer specific or new technology trainings to the team/cross functional teams
Documentation of change performed in customer network
Perform weekly/monthly security audits
Build final config and perform SAT/CAT for customers
Level-3 entity for chronic incidents and major escalations
Participate in monthly customer meetings coordinated by the CSM as extended team
Support 24*7 and also support Out of office hours change requests / Planned Works from internal & external customers
Compliance of Orange process and Support in Databases and tool updating during BAU and migration Projects

Managing & communicating change based on creative / innovative thinking driven by changing customer / business requirements

Ability to work under pressure, dealing with multiple tasks

Applies significant knowledge of industry trends and developments, best practices, implements effective continual improvement solutions

Creates and executes development plans and revises as appropriate to meet changing needs and requirements

Project manages bulk & complex migrations using standard process and procedures CMRM

Measure Change Management efficiency quality and throughput and ensure the team s performance meets or exceeds the set KPIs

Monitor the roll-out and compliance of the defined processes, procedures and audit the adherence to standards

Desired skills/knowledge

Minimum 8 to 12 years of experience

Area of expertise Cisco & Juniper routing & switching,Nexus,ACI,VxLAN, Wireless LAN ,SD WAN, Meraki,Viptela,uCPE,SDA,ISE

Core experience implementing network (MLAN, WLAN, Riverbed , MPLS VPN, QOS, Routing Protocols, SDWAN)

Basic knowledge Perl or Python Scripting, Linux will be preferred

Good knowledge of industry standards and compliance requirements

Global Delivery & Operations

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Senior Technical Network Engineer