Senior Technical Lead

Job Description: Senior Technical Program Manager - IT Core Infrastructure & Cloud Services (Offshore Remote)
Location: Offshore - Remote Employment Type: Full-time Experience Required: 10+ years in IT Infrastructure, Cloud, Network, and Telecom Services with 5+ years in Program/Project Management Position Overview We are seeking a Senior Technical Program Manager (TPM) to lead strategic initiatives across IT Core Infrastructure, Network, Telecom, and Cloud platforms. This role requires strong program management capabilities combined with deep technical knowledge in enterprise infrastructure technologies including Cisco, Azure, VMware, and hybrid cloud services. The TPM will work closely with global teams, vendors, and client stakeholders to ensure smooth execution of infrastructure transformation and operations. Key Responsibilities Program Management & Governance - Manage full lifecycle delivery of infrastructure programs across data centers, cloud, and enterprise networks - Drive governance of technical and operational projects: scope, schedule, risks, and stakeholder updates - Maintain RAID logs, executive dashboards, resource allocation, and budget tracking - Implement best practices in ITIL, Agile, and hybrid delivery models Network & Telecom Infrastructure - Lead projects involving Cisco routers, switches, wireless LAN controllers, firewalls, and load balancers - Coordinate enterprise network upgrades, segmentation, and performance tuning - Oversee telecom transformations including SIP, MPLS, SD-WAN, and VoIP migrations - Collaborate with ISPs, telecom carriers, and voice solution vendors for service delivery Cloud & Virtualization - Lead Azure cloud platform rollout, governance, and cost optimization programs - Oversee VMware infrastructure including vSphere, vCenter, vSAN, NSX - Manage hybrid connectivity (ExpressRoute, VPN), identity integration (Azure AD), and policy controls - Coordinate IaaS/PaaS migrations and DR/backup architecture Tools, Monitoring & Security Alignment - Govern monitoring, patching, and alerting solutions - Collaborate with InfoSec to align infrastructure projects with NIST, ISO 27001, and Zero Trust models - Integrate infrastructure tooling with ITSM platforms (Ivanti) - Support automation efforts with scripting (PowerShell, Python) and CI/CD pipelines Stakeholder & Vendor Management - Act as key liaison with onshore infrastructure leads, architects, and client IT stakeholders - Lead cross-functional teams and coordinate with managed service providers - Govern outsourcing partners, SLAs, and deliverables for network, cloud, and datacenter services Required Skills & Qualifications - 10+ years of experience in IT infrastructure and network/cloud program delivery - Strong understanding of: Cisco enterprise networking technologies (switching, routing, wireless, firewalls) Azure cloud services (IaaS, PaaS, Azure AD, Defender, ExpressRoute) VMware ecosystem (vSphere, NSX, Horizon, vSAN) Data center operations and remote site infrastructure support ITSM and project tools like ServiceNow, Smartsheet, Jira - Strong verbal and written communication skills; experience interfacing with senior leadership - Capable of managing distributed teams in fast-paced environments Preferred Certifications - PMP or PRINCE2 - Cisco CCNP or CCNA Enterprise - Microsoft Certified: Azure Administrator or Solutions Architect - VMware VCP or equivalent Work Hours - Flexible offshore shift aligned to US Pacific or Central Time - Must be available for daily sync-ups with onshore infrastructure and cloud leadership