Senior Technical Editor

Zenoti is a leading provider of cloud-based software solutions for the beauty and wellness industry, offering a comprehensive mobile platform that enables businesses to efficiently manage various aspects of their operations. From online appointment bookings to POS, CRM, employee management, inventory control, and marketing programs, Zenoti's solution is designed to enhance operational efficiency and customer engagement. With a focus on reliability, scalability, and leveraging enterprise-level technology, Zenoti aims to empower businesses of all sizes to streamline operations and drive growth. With a global presence spanning over 50 countries and serving more than 30,000 salons, spas, medspas, and fitness studios, Zenoti has established itself as a trusted partner for renowned brands such as European Wax Center, Hand & Stone, Massage Heights, and CorePower Yoga, among others. The company's recent achievements include reaching a unicorn valuation of over $1 billion, being recognized as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking among the fastest-growing companies in North America. As part of the Zenoti team, you will be responsible for editing and proofreading user documentation, training materials, and release communications to ensure clarity, accuracy, and compliance with editorial guidelines. Collaborating with the Content Localization Lead, you will optimize content for localization and facilitate efficient translation processes. By providing constructive feedback to technical writers and maintaining editorial standards, you will contribute to a culture of continuous learning and excellence. To excel in this role, you should possess a Bachelor's or Master's degree in English, Journalism, Technical Communication, or a related field, along with at least 8 years of experience in technical editing, preferably in a SaaS or B2B environment. Strong command of English grammar, familiarity with structured authoring tools, and the ability to work with AI-powered content tools are essential qualifications. Additionally, you should demonstrate high attention to detail, prioritization skills, and a collaborative mindset to work effectively with cross-functional teams. Joining Zenoti offers you the opportunity to drive content quality in a high-impact role, collaborate with talented professionals, and contribute to content experiences used by a diverse global audience. If you are passionate about creating high-quality content, understand the impact of AI and localization on user experience, and thrive in a dynamic, team-oriented environment, we invite you to be part of our team at Zenoti.,