Senior System Developer

Role Overview: As a Senior System Developer at unifyCX, you will play a crucial role in designing, developing, and maintaining applications to cater to the needs of both internal and external customers. Your expertise in ServiceNow development will be essential in ensuring efficient and effective solutions for our clients. Key Responsibilities: - Utilize your 8+ years of experience as a ServiceNow Developer to work across various ServiceNow modules - Implement customization, configuration, and enhancements in ServiceNow to meet specific requirements - Demonstrate proficiency in CMDB & ITSM to streamline IT service management processes - Apply your hands-on experience in JavaScript to develop robust solutions within the ServiceNow platform - Collaborate with the team using Agile/Scrum methodologies and ensure High Availability (HA) setups for seamless operations Qualifications Required: - ITIL v3/v4 Foundation certification is mandatory - Possess ServiceNow Certified System Administrator and ServiceNow Certified Application Developer credentials About unifyCX: unifyCX is a leading Global Business Process Outsourcing company with a widespread presence across multiple countries. Leveraging advanced AI technologies, we aim to enhance customer experience and drive operational efficiency for our clients. With a focus on innovation and diversity, we strive to meet the dynamic demands of the global market with precision and agility. As a certified minority-owned business and an Equal Opportunity Employer, we welcome individuals from diverse backgrounds to join our team.,