16 Servicenow Modules Jobs

Cyanous Software Private Limited is dedicated to empowering individuals and organizations globally to achieve more. We engage with employees, clients, partners, and communities worldwide to address global challenges with global solutions. As a leading global IT, consulting, and business process services company, we leverage cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients succeed in the digital world. As a Business Analyst at Cyanous Software Private Limited, you will collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow modules such as ITSM, ITOM, HRSD, and CSM. Your key responsibilities will include translating business needs into functional specifications and user stories with clear acceptance criteria. You will actively participate in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Working closely with ServiceNow developers and architects, you will ensure that solutions align with business goals and platform best practices. You will be responsible for conducting gap analysis and impact assessments for new requirements or changes. Additionally, you will support User Acceptance Testing (UAT) by preparing test cases, coordinating testing efforts, and validating results. You will maintain a product backlog and prioritize features based on business value and technical feasibility. Providing training and documentation to end-users and stakeholders as needed will also be part of your responsibilities. You will monitor and report on project progress, risks, and ensure successful project delivery. To qualify for this role, you should have a Bachelor's degree in computer science, Information Systems, Business Administration, or a related field. You should have a minimum of 6 years of experience as a Business Analyst, with at least 2 years focused on ServiceNow. A strong understanding of Agile methodologies such as Scrum and Kanban is essential. Experience with ServiceNow modules like ITSM, ITOM, CSM, or HRSD is required. Ideally, you should also have experience with service mapping, FSO despite, S2P. Proficiency in writing user stories, use cases, and process flows is a must. Excellent communication, interpersonal, and stakeholder management skills are crucial for success in this role. You should be able to work independently as well as collaboratively in a team. Preferred qualifications include being a ServiceNow Certified System Administrator or holding other relevant certifications. Experience with Agile tools like Jira, Azure DevOps, or Rally is advantageous. Familiarity with the ITIL framework and practices is a plus. Experience in enterprise-level ServiceNow implementations or upgrades will be highly valued. A self-motivated individual with a positive outlook, result-oriented mindset, and demonstrated strengths in leadership, critical analysis, strategic problem-solving, and effective interpersonal communication will thrive in this role.,

As the leader of the ServiceNow competency center, your primary responsibility will be to drive the strategic direction of the platform across the organization. You will define and enforce ServiceNow platform standards, best practices, and methodologies while collaborating with senior leadership to align ServiceNow capabilities with business goals and processes. Your role will also involve fostering innovation within the ServiceNow practice to ensure continuous improvement and competitive advantage. Team management is a crucial aspect of this role, where you will be tasked with building, mentoring, and leading a high-performing team of ServiceNow professionals, including architects, developers, and administrators. It will be your responsibility to oversee the recruitment, training, and development of ServiceNow talent, ensuring that the team is equipped with the necessary skills and tools to execute projects efficiently and meet deadlines. In terms of project oversight and delivery, you will be responsible for overseeing the end-to-end ServiceNow lifecycle, including implementation, upgrades, and optimization. Managing multiple ServiceNow initiatives and projects, you will ensure that projects are delivered on time and within scope while working with cross-functional teams to deliver seamless and integrated solutions on the ServiceNow platform. Stakeholder management is another key aspect of this role, requiring you to engage with key stakeholders across business units to gather requirements and translate them into ServiceNow solutions. You will act as the main point of contact for ServiceNow-related inquiries and escalations, communicating effectively with both technical and non-technical stakeholders to ensure alignment and transparency. To drive innovation and best practices, you will need to keep up with the latest ServiceNow features, functionalities, and industry trends. Implementing best practices for ServiceNow administration, development, and implementation will be essential to ensure that the organization leverages the full capabilities of ServiceNow to meet evolving business needs. Additionally, managing relationships with ServiceNow and third-party vendors, negotiating contracts, and ensuring compliance with ServiceNow licensing and support agreements will be part of your responsibilities. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field (Masters preferred). - 10+ years of experience in IT service management, with a focus on the ServiceNow platform. - Proven leadership experience in managing ServiceNow teams and projects. - Expertise in ServiceNow products like ITSM, ITOM, HRSD, SecOps, and others. - Strong understanding of ServiceNow's technical architecture, integration capabilities, and scripting. - Excellent communication and interpersonal skills. - ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are preferred. - Experience with Agile methodologies and project management practices. Skills and Competencies: - Technical Skills: Advanced knowledge of ServiceNow modules, workflows, integrations, and scripting languages (JavaScript, Glide, REST/SOAP). - Leadership: Ability to inspire and manage a team of diverse professionals and encourage continuous learning and improvement. - Problem Solving: Excellent analytical skills to address complex challenges and create scalable solutions. - Project Management: Strong organizational skills to manage multiple priorities and meet deadlines. - Stakeholder Engagement: Ability to influence and communicate effectively with business leaders and technical teams.,

Are you an experienced ServiceNow Technical Architect who strives to deliver the best ServiceNow has to offer and do you want to take the next step in your career Do you like working in an informal, international, and fun working environment Then you could be our Technical Architect! Our Technical Architect plays a key role in achieving success for our business and customers. In this position in our office in Bangalore, you will help customers with designing the best flow experiences on the ServiceNow platform. You create, safeguard, and propagate new solutions and best practices. You also take part in the presales process, during which you build solid relationships with our customers. Within our organization, you will act as the go-to person for questions about the ServiceNow platform because you know the platform and our applications inside out. You are an inspirator and a trusted advisor. While safeguarding the delivered quality, you constantly raise the bar for yourself and your environment while at the same time being a pleasant person to work with. For our consultants, you are the main contact for complex questions. In answering them, you provide them with both solicited and unsolicited advice. Furthermore, you have a clear view of the future of ServiceNow and the impact this will have on our customers and our own ServiceNow practice. You love to network, as this position requires you to maintain strong relations with contacts at ServiceNow, customers, and partners. **We ask** - A bachelor's or master's degree in Computer Science or Information Technology or a related field - Minimum of 5 years of ServiceNow experience you've worked with at least three ServiceNow modules - Architecture skills: designing solutions, quality control, managing a technical team - 6+ years of experience with configuration, development, and implementation of a Platform-as-a-Service (PaaS) technology - 5+ years of technical consultancy experience - Client & Server Scripting - Strong communication, explanation, and presentation skills - Undeniable passion for ServiceNow and IT - Mature character, full of energy - Ability to work independently and lead others - Strong sense of integrity **What's in it for you** - Competitive salary - Provident fund - Employee health insurance - 24 days of annual leave - Modern laptop - Internet, transportation, and phone allowance - A modern, flexible, and multicultural workplace at an innovative and global company - Ambitious and kind colleagues from all over the world **Our culture** Working at Plat4mation revolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That's why we host several Fun4U activities each year, like a global hackathon, drinks, and inspiring lunch sessions. Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company's success. Because when you keep learning, you continuously improve yourself. That's why we coach you on the job but also help you to explore and develop your interpersonal skills. **About Plat4mation** We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance. Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.,

The ServiceNow Business Analyst will play a crucial role in driving the implementation of ServiceNow solutions across IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) domains. You will closely collaborate with various stakeholders, including business and IT teams, to identify requirements, design and configure solutions, and ensure successful adoption and usage of ServiceNow. As a ServiceNow Business Analyst, you will serve as a bridge between technical teams and the client's business community. Your primary responsibilities will include collecting, clarifying, analyzing, and translating business requirements into documentation and conceptual design for the development of applications and solutions. This role operates within an Agile team utilizing the Scrum development framework. Your duties will involve defining detailed stories and epics, along with applicable acceptance criteria, in collaboration with product owners and ICF's technology team. You will facilitate meetings with clients and internal technical and operational teams to establish a demand intake process and conduct intake reviews. Furthermore, you will work with business and IT stakeholders to identify and document requirements for ServiceNow solutions across various domains. In addition to defining detailed stories and epics based on business requirements, you will provide training and support to end-users to ensure the successful adoption and usage of ServiceNow solutions. Collaboration with other teams such as Service Desk, Operations, and Infrastructure will be essential to ensure the seamless integration of ServiceNow solutions. It is also expected that you stay updated with the latest ServiceNow features and capabilities, providing recommendations for improvement and optimization. Your deliverables will include detailed documentation of requirements, design, and configuration of ServiceNow solutions, along with impact analysis. You will define KPIs and success metrics, develop training materials, and create user guides for end-users. You will engage with various stakeholders, including business stakeholders across departments such as R&D, Business units, Finance, HR, and Procurement, as well as IT teams like ServiceNow Implementation teams, Service Desk, Operations, and Infrastructure. A strong understanding of ITSM, ITOM, and ITAM processes and best practices will be valuable in this role. The ideal candidate will have experience with ServiceNow modules such as Incident, Change, Problem, Asset, and Configuration Management. Strong analytical and problem-solving skills are essential, along with the ability to translate business requirements into technical solutions. Excellent communication and collaboration skills are required to effectively work with stakeholders and cross-functional teams. ServiceNow certifications such as Certified Implementation Specialist or Certified Application Developer are considered a plus. This is a full-time position that requires in-person work at the job locations in Hyderabad and Ranchi.,

As a Senior Technical Consultant, you will be responsible for utilizing your 5+ years of relevant experience to excel in a hybrid work environment with a shift from 9 AM to 6 PM. Your primary focus will involve designing and developing custom applications and integrations within the ServiceNow platform. Your in-depth knowledge of core ServiceNow modules, scripting, and implementation will be essential, along with exposure to advanced modules like Field Service Management, Asset Management, and the Now Agent Mobile Application. Your key responsibilities will include designing and developing complex custom applications, working on SOAP and REST integrations, maintaining ServiceNow Service Portal components and widgets, utilizing ServiceNow scripting to meet business requirements, managing platform upgrades, collaborating with stakeholders to gather requirements, and enhancing and supporting Field Service Management, Asset Management, and Now Mobile Agent applications. It will also be crucial for you to ensure best practices and performance standards are maintained throughout the development lifecycle. To excel in this role, you must possess a strong technical knowledge of core ServiceNow concepts and architecture, proven experience in custom application development in Field Service Management, expertise in web services integrations using SOAP and REST, hands-on experience in ServiceNow modules such as Field Service Management, Asset Management, and Now Mobile Agent, proficiency in Service Portal development and customization, expertise in ServiceNow scripting and development best practices, knowledge of ServiceNow instance migration and upgrade processes, good communication skills, and experience in direct client interactions. Preferred qualifications for this role include ServiceNow Certified Application Developer or System Administrator certification, Certified Implementation Specialist in Field Service Management, and experience working in Agile/Scrum environments. If you are a skilled ServiceNow Developer looking to take on a challenging role that leverages your technical expertise and experience, we encourage you to apply for this position.,

The Senior Software Developer role at firstsourc in Hyderabad, IN involves developing strategic solutions for new services and functionality. You will design software, participate in programming, testing, and documentation throughout the Software Development Life Cycle (SDLC). Effective communication with the team, organization, and external vendors is essential for this position. Your primary responsibilities will include working with IT teams to implement future automations, integrating additional ServiceNow modules, and architecting ServiceNow automation along with integration with existing systems like Active Directory. You should have hands-on experience with REST API integration, different ServiceNow integration methods, and a strong understanding of Flow Designer. Knowledge of various ServiceNow modules such as Incident Management, Change Management, Service Catalog, and CMDB is crucial. Additionally, you will be responsible for implementing SAM Pro and HAM for clients, installing and configuring software products from ServiceNow, conducting workshops with clients, developing custom software solutions, and customizing ServiceNow applications focusing on the CSM module. You will also support the design and implementation of a platform operating model, create reports, gather requirements, and configure Service Operations Workspace. As a Senior Software Developer, you are expected to collaborate with team members, provide peer leadership, conduct project tracking activities, recommend modifications to existing processes, and identify ways to improve technical output. Proactive problem-solving, adherence to quality standards, compliance with regulations, and the ability to work independently on multiple projects simultaneously are key aspects of this role. The ideal candidate should have a Bachelor's degree in Computer Science with additional coursework in management or related fields, along with a minimum of 3+ years of software development experience. Proficiency in Windows and Unix operating systems, analytical skills, programming expertise, and excellent communication skills are essential for success in this position.,

The Senior Software Developer position involves developing strategic solutions for new services and functionality. You will design software and actively participate in programming, testing, and documentation throughout the Software Development Life Cycle (SDLC). Effective communication with the team, organization, and external vendors is a key aspect of this role. Your primary responsibilities will include collaborating with IT teams to implement future automations, integrating ServiceNow modules, and architecting ServiceNow automation, scripting, and integration with existing systems like Active Directory. You should have hands-on experience with REST API integration and other ServiceNow integration methods, along with a strong understanding of Flow Designer. Additionally, knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and others is essential. In this role, you will be responsible for implementing SAM Pro and HAM for clients, conducting workshops to showcase the value of solutions, developing custom software solutions, customizing ServiceNow applications, and supporting the planning and training of internal clients. Collaboration with team members, peer leadership, and adherence to quality standards and procedures are also key aspects of the position. To be successful in this role, you should have a Bachelor's degree in Computer Science or a related field, along with a minimum of 3+ years of software development experience. Proficiency in programming, software engineering standards, Windows and Unix operating systems, and excellent communication skills are necessary. You must also demonstrate strong analytical skills, ingenuity, and the ability to work independently on multiple projects simultaneously.,

As a ServiceNow Solution Architect at EY, you will be responsible for the overall design, mapping of client business requirements, and ensuring smooth project delivery. Your role will involve assessing current state processes and tools, identifying ServiceNow platform solution options, defining ServiceNow solution requirements, determining integration requirements, and developing overall architecture and implementation plans. You should have in-depth knowledge and understanding of the Service Now Partner ecosystem, licensing model, and platform management models. With 8 to 10 years of relevant experience, you will be capable of designing and developing large solutions that combine Service Now platform, automation, and workflow capabilities for EY customers. Leading an offshore team in all Service Now modules like ITOM, SecOps, and IRM will be a crucial aspect of your role, covering blueprint, design, configuration, build, and roll-out phases. Your responsibilities will include working closely with various stakeholders such as business, process leads, and the offshore team to ensure a successful implementation. You will propose and deliver projects to EY customers or internal stakeholders, build strong internal relationships within the firm, and develop people through effective supervision, coaching, and mentoring. Furthermore, you will provide expert-level support and technical mentoring to the implementation team, maintain comprehensive knowledge of ServiceNow's capabilities and constraints, and support practice build efforts. Developing and presenting business case material for senior prospect and customer stakeholders, creating and delivering tailored presentations and product demonstrations, scoping and delivering Proof of Concept/Proof of Value engagements with prospects, and responding to Request for Information/Proposal documents are also part of your responsibilities. In addition to technical skills, you are required to have a CSA certification and at least two Service Now Implementation Certifications, while possessing an ITIL Certification would be considered a plus. By being the ServiceNow subject matter expert for ITOM/SecOps/IRM, you will contribute to EY's mission of building a better working world by creating new value for clients, people, society, and the planet, all while building trust in capital markets.,

We are seeking a Hyperion Planning Developer with 6+ years of experience to join our team. The ideal candidate will have a strong background in IT Service Management (ITSM) solutions, specifically with ServiceNow , and expertise in developing and implementing enterprise-level solutions. You will be responsible for designing, developing, and supporting applications and workflows on the ServiceNow platform, while integrating and scripting across various systems. Key Responsibilities: ServiceNow Development & Implementation: Work with stakeholders to create, configure, and implement ServiceNow modules and applications , including custom catalog items and workflows. Develop both client-side and server-side JavaScript for ServiceNow applications, leveraging the ServiceNow APIs , AJAX , and Business Rules . Implement and integrate SSO/SAML setups and ensure seamless integration of ServiceNow with other enterprise applications. Script Development & Automation: Develop and maintain Script Includes , UI Actions , and Scheduled Jobs within the ServiceNow environment. Handle SOAP and REST web services to integrate ServiceNow with other systems and external platforms. Apply knowledge of HTML , CSS , and JavaScript to develop and maintain custom pages and applications. System Integration & Support: Perform system integrations using web services and other technologies like XML , HTTP , and AJAX . Troubleshoot and resolve issues related to ServiceNow functionality, ensuring optimal performance and user satisfaction. Project Management & Documentation: Work closely with project teams to define requirements and deliver development solutions. Maintain proper documentation of configurations, scripts, and integrations to ensure clarity and scalability. Required Skills & Qualifications: Experience: 6+ years of experience in IT Service Management, particularly with ServiceNow development. Minimum of 3+ years of hands-on experience as a ServiceNow Developer , with extensive knowledge in the ServiceNow platform. Technical Skills: Proficient in ServiceNow client/server-side JavaScript and ServiceNow APIs . Experience in creating modules , applications , and catalog items within ServiceNow. Strong understanding of SOAP and REST web services integration. Hands-on experience with SSO-SAML Setup , Script Includes , UI Actions , Scheduled Jobs , and other scripted components of ServiceNow. Familiarity with XML , HTML , AJAX , CSS , and HTTP . System Integration: Strong background in system integration and troubleshooting issues with various integrations. Knowledge of ITSM processes and the ability to integrate ServiceNow into enterprise workflows. Preferred Qualifications: Experience with other ITSM solutions in an enterprise environment. Exposure to Hyperion Planning or experience in enterprise-level finance and planning tools. Why Join Us? Collaborative Work Environment: Join a dynamic team working on cutting-edge projects with an emphasis on growth and innovation. Career Development: Opportunities for skill development, certifications, and career growth in a global organization. Impactful Projects: Work on significant enterprise solutions that drive operational efficiency and business outcomes.

Title- ServiceNow Developer Job Description: We are seeking a highly skilled and experienced ServiceNow Developer to join our team. The ideal candidate should have a minimum of 9 years of experience in ServiceNow development and possess a deep understanding of the ServiceNow platform. Responsibilities: Design, develop, and implement solutions using the ServiceNow platform to meet business requirements. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Customize and configure ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Service Level Management. Develop and maintain ServiceNow workflows, business rules, client scripts, UI policies, and ACLs. Integrate ServiceNow with other systems and applications using APIs and web services. Troubleshoot and resolve issues related to ServiceNow functionality and configuration. Perform system upgrades, patching, and enhancements in accordance with industry best practices. Create and maintain technical documentation, including design documents, test plans, and user guides. Collaborate with cross-functional teams to deliver high-quality solutions within the defined timelines. Stay up-to-date with the latest ServiceNow features, enhancements, and best practices. Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum 10 years of experience in ServiceNow development. Strong knowledge of ServiceNow modules, including Incident Management, Change Management, Service Catalog, and Service Level Management. Proficient in ServiceNow scripting languages such as JavaScript, Glide, and Jelly. Experience in integrating ServiceNow with other systems using APIs and web services. Solid understanding of IT service management (ITSM) processes and best practices. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. ServiceNow certification(s) is a plus. Ability to work independently as well as collaboratively in a team environment.

Title- ServiceNow Developer Job Description: We are seeking a highly skilled and experienced ServiceNow Developer to join our team. The ideal candidate should have a minimum of 9 years of experience in ServiceNow development and possess a deep understanding of the ServiceNow platform. Responsibilities: Design, develop, and implement solutions using the ServiceNow platform to meet business requirements. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Customize and configure ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Service Level Management. Develop and maintain ServiceNow workflows, business rules, client scripts, UI policies, and ACLs. Integrate ServiceNow with other systems and applications using APIs and web services. Troubleshoot and resolve issues related to ServiceNow functionality and configuration. Perform system upgrades, patching, and enhancements in accordance with industry best practices. Create and maintain technical documentation, including design documents, test plans, and user guides. Collaborate with cross-functional teams to deliver high-quality solutions within the defined timelines. Stay up-to-date with the latest ServiceNow features, enhancements, and best practices. Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum 10 years of experience in ServiceNow development. Strong knowledge of ServiceNow modules, including Incident Management, Change Management, Service Catalog, and Service Level Management. Proficient in ServiceNow scripting languages such as JavaScript, Glide, and Jelly. Experience in integrating ServiceNow with other systems using APIs and web services. Solid understanding of IT service management (ITSM) processes and best practices. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. ServiceNow certification(s) is a plus. Ability to work independently as well as collaboratively in a team environment.

Title- ServiceNow Developer Job Description: We are seeking a highly skilled and experienced ServiceNow Developer to join our team. The ideal candidate should have a minimum of 9 years of experience in ServiceNow development and possess a deep understanding of the ServiceNow platform. Responsibilities: Design, develop, and implement solutions using the ServiceNow platform to meet business requirements. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Customize and configure ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Service Level Management. Develop and maintain ServiceNow workflows, business rules, client scripts, UI policies, and ACLs. Integrate ServiceNow with other systems and applications using APIs and web services. Troubleshoot and resolve issues related to ServiceNow functionality and configuration. Perform system upgrades, patching, and enhancements in accordance with industry best practices. Create and maintain technical documentation, including design documents, test plans, and user guides. Collaborate with cross-functional teams to deliver high-quality solutions within the defined timelines. Stay up-to-date with the latest ServiceNow features, enhancements, and best practices. Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum 10 years of experience in ServiceNow development. Strong knowledge of ServiceNow modules, including Incident Management, Change Management, Service Catalog, and Service Level Management. Proficient in ServiceNow scripting languages such as JavaScript, Glide, and Jelly. Experience in integrating ServiceNow with other systems using APIs and web services. Solid understanding of IT service management (ITSM) processes and best practices. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. ServiceNow certification(s) is a plus. Ability to work independently as well as collaboratively in a team environment.

Overview The ServiceNow Platform Architect is responsible for designing, implementing, and managing the ServiceNow platform within PepsiCo. This role ensures the platform meets business requirements, aligns with enterprise architecture, follows best practices and supports PepsiCos strategic objectives. The architect will collaborate with various stakeholders to understand their needs, provide technical leadership, and drive the continuous improvement of the platform. Key responsibilities include overseeing the development of custom applications, integration with other systems, maintaining data integrity, and ensuring the platform's performance, security and scalability. The ideal candidate will possess deep technical expertise in ServiceNow, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical teams. Responsibilities Develop and maintain the overall ServiceNow platform architecture, ensuring alignment with business goals and industry best practices. Lead the design of scalable and sustainable solutions, considering performance, security, and integration requirements. Provide technical leadership to a team of ServiceNow developers and administrators. Collaborate with IT and business stakeholders to understand requirements and assist in translating them into effective ServiceNow solutions. Oversee the implementation and configuration of ServiceNow modules. Ensure adherence to coding and configuration standards. Design and implement integrations between ServiceNow and other enterprise systems to streamline processes and data flow. Participate in establishing and enforcing guardrails, policies, and ensuring compliance with security standards and regulations. Collaborate with cross-functional teams, including IT teams, business units, and external vendors, to gather requirements and ensure successful platform implementation. Act as a bridge between technical and non-technical stakeholders, facilitating effective communication. Create and maintain technical documentation, including architectural diagrams, configuration guides, and best practice documentation. Provide training and mentorship to team members to enhance their ServiceNow skills. Qualifications Overall 8+ years of IT experience Bachelors degree in computer science or information technology, masters degree preferred. Proven experience of 5+ years as a ServiceNow Platform Architect, with a strong focus on platform design and implementation. ServiceNow Architect certification is highly desirable. In-depth knowledge with implementation experience with 1 or more products. Proven experience leading ServiceNow implementations, including customization, integration, and development. In-depth understanding of ServiceNow platform architecture, ServiceNow modules, scripting, integrations, and best practices. Exposure to technologies like Java Script, jQuery, AJAX, XML, HTML, CSS, AngularJS, Jelly and Web Services Integration (REST and JSON, XML) ServiceNow Portal and/or Mobile solution delivery experience. Experience in Agile methodologies and DevOps practices. Familiarity with ITIL processes and frameworks. Excellent problem-solving and analytical skills, with the ability to propose innovative solutions to complex technical challenges. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Influencing skills, including the ability to develop positive relationships with IT and business partners. Leadership abilities, with the capability to mentor and guide ServiceNow developers. Excellent communication skills - must be able to convey complex technical concepts in a clear and concise manner. Adaptability, teamwork and time management

Immediate Openings on ServiceNow GRC/BCM Developer - Pan India - Contract Experience : 6+ Years Skill : Skill : BCM ServiceNow applications, GRC, IRM Location : Pan India. Notice Period : Immediate Employment Mode : Contract to Hire Working Mode : Hybrid Job Description : Developer with experience in GRC/IRM and BCM ServiceNow applciations 3-4 years experience developing scripts Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications. Build workflows for newly created catalog items. Install Mid Server and Configure discovery application for help in integrations (using REST, SOAP). Responsible for Complete routine system administration and requirements enhancement including, group and user changes, catalog item revisions, reporting requests, problem solving / vendor escalation and menu changes.

Broad IT experience of 4 -6 years working within a large enterprise on implementation initiatives Minimum 3 years of experience in configuring Service Now which involves various modules, 3rd party integrations and building custom applications Strong technical knowledge of all Service Now modules Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services Service Now administration, Service Now Implementation Specialist certification and experience of Discovery,is plus.

Job Title: ServiceNow Automation & Integration Specialist We are seeking an experienced ServiceNow Integration Specialist to design, implement, and optimize integrations between ServiceNow and various enterprise systems. The ideal candidate will possess deep expertise in ServiceNow Automation Engine with expertise in following modules - ITSM, Integration Hub, Spokes, RPA, Document Intelligence, Virtual Agent NLP/NLU, GenAI for ITSM, Flow Designer, Workflows and have hands-on experience with APIs, web services, and process automation. Key Responsibilities: Analyse automation candidates, integration requirements and design solutions using ServiceNow Automation Engine - Integration Hub and OOB Spokes, RPA, Flow Designer, Virtual Agent topics, intents (NLU/NLP based) and Gen AI for ITSM. Develop, configure, and test integration workflows using Flow Designer, spokes, and custom API calls, i.e. REST API, SOAP etc. Hands on scripting knowledge JavaScript, Python, PowerShell or any other programming language is mandatory. Expert level knowledge on Automation Engine suite which includes - ServiceNow Integration Hub & Spokes, Flow designer, Orchestrator, RPA, Process Mining, Document Intelligence, Automation Center etc. to automate key business processes. Optimize existing integrations for performance, reliability, and scalability. Technical Implementation, Configure integration connections using REST, SOAP, JDBC, FTP, and other protocols. Leverage out-of-the-box spokes to integrate with 3rd party applications, e.g. Entra ID, Azure, SAP, Jira, Salesforce, etc. and create custom spokes as needed. Ensure compliance with security standards, including OAuth 2.0, basic authentication, and API key management. Work closely with business analysts, developers, and other stakeholders to define integration requirements. Provide post-implementation support, troubleshoot issues, and implement enhancements. Train internal teams on integration workflows and ServiceNow best practices. Prepare HLD, LLD and TDD & document integration designs, workflows, and configurations. Establish and maintain coding standards and best practices for integration development. Required Experience/Skills: Minimum 9+ years of experience with ServiceNow platform integrations. Strong hands-on experience with ServiceNow Integration Hub. Proficiency in designing and implementing workflows in Flow Designer. Expertise in REST APIs, SOAP APIs, and other web service protocols. Hand-on with ServiceNow modules like Automation Engine, ITSM, ITOM, CSM, Integration Hub, Flow Designer, Workflow Orchestrator, RPA. Experience integrating with third-party systems like Azure AD, Entra ID, Okta, Salesforce, SAP, Workday, and others. Strong knowledge of OAuth 2.0, JWT, and other security protocols. Preferred Skills: Knowledge of JavaScript, JSON, and XML. Certification (Mandatory): ServiceNow Certified Implementation Specialist (CIS) – ITSM, CIS- Integration Hub, CSA, CAD. Familiarity with enterprise tools like Azure Entra ID, Jira, and Microsoft Teams. Experience with version control systems (e.g., Git). Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.